Sykes is a well-known company that hires people as employees to work from home taking inbound calls for their clients. Sykes work at home jobs are almost always available to apply for, and they currently hire people living in 40 US states and 8 Canadian provinces. If you are hired by Skyes, you'll be answering incoming calls from home. The nature of the calls will vary depending on the client (Sykes handles calls for many different companies), but most of the time people will be trying to order items, inquire about past orders, or ask questions about products/services.
What Sykes Work at Home Jobs Pay
Your exact rate of pay will vary depending on the client, but the Sykes website says most workers average about $9 an hour. Pay is made every two weeks via direct deposit to your bank account.
You will need a Windows-based computer, high-speed internet, a corded land line phone, and both a USB and telephone headset. The USB headset is for training and the telephone headset is for you to use once you start actually working and taking live calls. Sykes does not provide any of this equipment for you.
I have a list of quality work from home headsets if you'd like some ideas on what type to get.
If you're looking for a flexible work at home job, this isn't really going to be it. You agree to a fixed schedule upon being offered a job, although there may occasionally be some clients that can offer more flexible hours.
Sykes requires you work a minimum of 20-25 hours per week.
You are working for Sykes as an employee, not as an independent contractor. This also means you get benefits. Sykes offers benefits to both full and part-time workers who have been with the company for at least 30 days including medical, dental, vision, and after one year you can get 401K.
Apparently the benefits for full-time workers are a lot better than the ones for part-time workers.
The Application Process
First off, you should know that Sykes does a credit check on all applicants, but some black marks on your report are still OK. Many people on the work from home forums I browsed claim they were hired with less than perfect credit.
The other important thing you should know is that Sykes also conducts a background check on you, and you are required to pay $45 so they can run it. However, you will NOT be asked to pay this money until after you've already been hired.
The first step in the application process is applying online. Sometime after you've done this, you may be invited to participate in a group interview. If that goes well, you might just get a job offer.
Before you can start working, you'll have to go through training. The length of the training will depend on the client you're handling calls for. It could run for just a few days or last for several weeks. Fortunately, you do get paid for 100 percent of your training time with Sykes.
Where to Get Started
If you'd like to apply for a job at Sykes, you can go here to get started. Good luck! As always, I would appreciate any additional information you can share in the comments if you have it.
Looking for pre-screened work at home jobs free of scams?
If so, I do recommend FlexJobs. It's one of a handful of work at home job boards I use and trust. I've been a paid member for over two years now.