Concentrix Work-From-Home Jobs – Pay, Benefits & How to Apply

Last updated Feb. 13, 2025.

Would you like to work from home for an international company? Are you comfortable working phone jobs from home? Do you prefer customer service type jobs over sales jobs?

Then Concentrix might be something for you to further explore.

What Exactly is Concentrix?

Concentrix is a global leader in customer experience solutions and technology, and they offer work-from-home opportunities for individuals interested in customer service roles.

As of 2025, Concentrix employs approximately 450,000 staff across 75 countries!

Concentrix has long prided itself on bringing speed, flexibility, and transparency to every customer experience and transaction, especially now in this new digital age.

While there are many different positions being offered at Concentrix, the one being discussed in this article will be the virtual customer service position.

What Do Virtual Customer Service Agents Do at Concentrix?

Again, virtual or remote customer service agents serve the Concentrix clients, however they want to be served. Whether it is by email, phone, and/or chat—you will be supplying customer service in some capacity to them.

You may be providing inbound support, resolving tech issues, tracking, documenting, and retrieving information, and offering customers different products and services.

Concentrix chooses more of the role of a staffing agency, where you will be an actual employee reporting to them and won’t know who the client is until you have landed the position.

What Are the Equipment/Computer Requirements to Work for Concentrix?

You will need:

• A desktop or laptop computer to complete PC and internet testing.

• High-speed internet connection (no wireless/hotspots or satellite) and a smartphone.

• Strong computer navigation skills and PC knowledge.

Does Concentrix Offer Benefits?

They do offer benefits! You are working for them as an employee, not an independent contractor.

So If hired, you may be eligible for:

• Performance bonuses or welcome bonuses.

• Referral bonuses for recommending friends who join Concentrix.

• Paid training and coaching.

• Health and wellness programs.

• Access to courses and career development programs.

You may also need to submit to a background check, and depending upon the client in some cases a credit check, too.

What is the Pay Like at Concentrix?

According to data from Glassdoor, Concentrix customer service agents earn between $15 to $19 per hour, which includes base salary and additional compensation.

Keep in mind the rate is going to depend on which specific position you're applying for, because they do not all pay the same rate.

What Do Others Say About Concentrix?

Employee experiences at Concentrix vary, with some workers praising the work-from-home flexibility and supportive environment, while others complain about high call volumes and performance metrics.

As of January 2025, Concentrix has a rating of 3.9 out of 5 on Glassdoor, based on over 30,000 reviews.

How Can Someone Interested Apply to Concentrix?

If you're ready to apply for a work at home customer service job with Concentrix, simply visit their official careers page and start browsing for a position that seems to be a fit for you.

Then, follow the instructions to submit your application.

Good luck!

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