Phone Work

The following is a list of legit companies that hire people to do work from home involving the use of a phone (customer service, tech support, etc.) broken down by type. Most of these companies will require that you have a headset for making and/or taking calls, so be sure to check out this list of good, affordable headsets you can buy for work from home phone jobs.

Last updated 10/10/14 – added Hayneedle.

Jump to: Customer Service | Sales | Tech Support | Other Phone Work

Customer Service:

  • 1-800-Flowers – Read Review – US only. Must be a resident and live in the following states: Delaware, Illinois, Montana, New Hampshire, New Mexico, New York, Ohio, Oklahoma, and Oregon. Temp part-time work at home position.
  • ABC Financial – Read Review – Inbound and outbound calling. Only hiring in specific states. Assists health club staff and members with issues/questions regarding club memberships billing, and contracts. Select “remote – national” in the search box to see the home-based jobs.
  • Acanac – Hires phone customer service agents to work from home (Canadian based company, no land line needed)
  • Accolade Support – Read Review – US only. Pays $7.25 to $9 per hour. Pay is weekly and scheduling is fairly flexible.
  • ACD Direct – Read Review – US only, not hiring people living in Delaware, Massachusetts, Wyoming, South Dakota, Vermont, West Virginia, or Louisiana. Very flexible scheduling!
  • Afni@Home – Hires work at home agents in specific states to do customer support for their clients.
  • Alorica – Hires people to be customer support/retention agents from home. Some sales or upselling may be required. On the job search page, select one of the “work from home” locations to see if there are any home-based jobs available.
  • AmazonRead Review – Regularly hires virtual customer service agents in various states nationwide. Do a search for “work at home” in the keyword field to find the home-based jobs.
  • American Airlines – Hires work at home reservation agents living within 75 miles of Fort Worth, Texas. Do a search in the keyword field for “work from home” to find the home-based job listings. They are not always hiring for the position.
  • American Express – Read Review – American Express occasionally has work from home customer service positions available. High pay.
  • American Support – Read Review – American Support Telesales agents provide excellent customer service and sales expertise by responding to telecommunication or cable customer inbound sales inquiries.
  • APACRead Review – Frequently hiring work at home customer service reps. US only, location dependent. Paid training.
  • AppleRead Review – Apple hires people to work at home helping customers with troubleshooting. They also supply their home-based workers with iMacs to do the job.
  • Arise – Read Review – Good pay, but you have to incorporate yourself to get started, which costs money. Still, many people enjoy the work for this company.
  • Ascend One – Hires customer care coaches to take inbound calls helping with questions/concerns about Ascend One’s debt repayment plan. Must attend 4-6 weeks of training at their Columbia, MD headquarters prior to working from home.
  • Aspire LifestylesRead Review – Formerly known as VIP Desk. Hires work at home brand ambassadors and concierges. Pay ranges from $8.50 an hour to $12 an hour.
  • Asurion – Read Review – US only and limited to certain states. $10 to $12 per hour. 
  • Athletic Greens – This company hires people in certain states for their “customer happiness team.” This is an employee position with 40 hours per week guaranteed.
  • Blooms TodayRead Review – Work at home taking flower orders. Seasonal work. The job is usually advertised on Craigslist when they are hiring.
  • Capital OneRead Review – Hires customer service specialists to work at home. Location-based, usually needs workers in FL and VA.
  • Care.com – Hires customer service reps to work from their remote location. However, it is required that you come into their Waltham, MA office for training before working at home. To find home-based jobs at Care.com, visit their employment page and search for work from home in the keyword box.
  • Carlson Wagonlit TravelRead Review – Work from home providing travel counseling for Carson Wagonlit’s clients. It’s helpful to have prior experience in the travel industry for this position.
  • Cloud 10 – Read Review – US only. Pay is around $9 an hour. Employee position and you are paid for your training. No land line needed.
  • Colony Brands – Swiss Colony hires home agents in Wisconsin, Iowa, and Missouri to answer phones from home. Must train onsite for two weeks before working from home. Hiring dates are July through November.
  • Concentrix – This is a major corporation that hires worldwide. However, it appears most of their home-based jobs are in the US.
  • Contract XChange – Read Review – Hires in several different countries, including the US, UK, Canada, France, and Dominica. Work taking calls for many major companies. Fees involved for training. Not hiring in many US states due to tax laws.
  • Convergys – Read Review – Pay is somewhere between $7 and $12 an hour. Hires from US, Canada, and UK.
  • Cox Communications – Hires work from home customer care reps. Normally requires that you live within one hour of their Tucson, AZ location.
  • Cruise.com – Requires at least one year of recent cruise sales experience. Answer incoming calls & help customers w/questions, etc. Pays base plus there are incentives.
  • Deal Dash – Regularly has openings work from home customer support reps. However, you must be based in Minneapolis, MN so you can attend frequent in-person meetings.
  • Direct InteractionsRead Review – Get paid to handle calls from motorists with unpaid parking tickets.
  • Discover Financial Services – Hires work from home customer service agents with onsite training in Dover, DE. This company frequently recruits family of military personnel. You can usually find their work from home job listings posted at Indeed when they are hiring.
  • Esurance – This company hires people to work from home as customer service reps. Must be within 100 miles of Sioux Falls.
  • EventBrite – Providing support to EventBrite’s large community of event organizers and attendees. This is a location-based job from home — they usually are hiring home-based workers in or around Nashville, TN. To find their home-based openings, look under the “customer service” section on their “Careers” page.
  • Gemvara – Mass. only. Work from home doing customer service helping people navigate the Gemvara jewelry website. Does not appear that you need a land line. Type “work from home” in the keyword box on their careers page to find the home-based job.
  • Guthy-Renker – Hires work from home call center agents in North Carolina, Vermont, and Louisiana. It’s preferred if you’ve had previous call center experience before. This is primarily inbound sales.
  • Groupon – This popular deal-a-day company frequently has work from home customer service openings. However, it is usually a location-based position. It’s not always open, so you’ll have to check the careers page to see when it is.
  • Hayneedle – This company has occasional openings for work at home agents in the state of Nebraska. You will have to keep tabs on their job openings page to see when this position is listed.
  • Higher One – Read Review – The work is seasonal and you are paid between $10 and $12 an hour. Hires only in specific states.
  • Hilton WorldwideRead Review – This well-known hotel chain uses work from home reservation specialists, customer care coordinators, and customer experience specialists. This is location-based because you are required to complete seven weeks of onsite training prior to working from home for Hilton.
  • Home Shopping Network (HSN) – Read Review – Take orders for HSN, answer questions, etc.
  • Hotel Tonight – Hires people occasionally to work from home doing customer support. Sometimes they have positions for people in the US and sometimes they are hiring in other countries. Look for “customer support agents” on the Current Openings page to see what they have available currently.
  • Infocision – Work at home as a call center representative for various fortune 100 companies.
  • Intuitive Solutions – Hires work at home agents to take calls for Pizza Hut customers across Texas. You do have to purchase a bioscanner so you can fingerprint yourself before you are hired.
  • JetBlue – Hires work from home airline reservationists. You must train onsite before being allowed to work from home. Must be based in Utah.
  • Jewelry Television – Hires at-home customer service agents. Must have high speed internet service with: Comcast, Charter, or Knology.
  • Kelly Services – Read Review – Must have dedicated phone land-line, high school diploma or GED, and be able to provide a quiet working background.
  • Knee Walker Central – This company is frequently hiring remote customer service reps. However, the positions are not usually posted on their main website. You will need to search Indeed to see if the position is currently posted. They pay $10.32 hourly to start.
  • Land’s End – This well-known company hires work from home customer support agents. However, it is location-based and you must be able to train in East Madison, WI for the first two months prior to working from home.
  • LeadPages – Hires “customer happiness specialists.” The work involves responding to emails and support tickets, but you may occasionally also have to help people over the phone.
  • Live Ops – Read Review – US only and paid per talk minute. You are hired as an independent contractor and paid twice a month.
  • Mark Travel Corp – Hires work from home customer care specialists for vacation planning. Location-based. Offers benefits.
  • Mondelez International – Occasionally hiring customer service clerks to work from home. Will have to do a search on the jobs page for “work from home” to see if they have home-based positions.
  • NCO GroupRead Review – Hires people to work from home taking calls – I believe much of the work involves account collections. It’s hard to find their home-based jobs on the site, but Indeed.com frequently has them listed if you just type “NCO Group” and work at home in the search box.
  • Neiman-Marcus – Occasionally has openings for customer care reps to handle phone calls, emails, and chats from their home offices. Sometime this is a seasonal position.
  • New Corp – Read Review –  US only. Must train on site at their training centers, then rest of work done at home. Pay rate varies depending on location.
  • NexRep – Read Review – Formerly known as Stewart Response Group. Calls routed through computer, no land line needed. Both sales and non-sales positions at times.
  • Nordstrom – Frequently hiring work at home customer service agents. This is usually a location-based job requiring that you be local to Cedar Rapids, IA although it is work at home. To find the home-based position, do a search for “work at home agent” on the Nordstrom careers page.
  • Order Up – Often has openings for remote customer service agents. It’s required that you live Maryland because they want you to train on-site and then attend monthly meetings in Baltimore, MD.
  • PODS – Hires customer service agents to work from home. Requires a year of experience in customer service. Go to their careers page and search “work from home” in the keyword box.
  • RiseSmart – This company hires virtual transition specialists to work at home. This job involves customer service and also job placement coaching.
  • Romanoff Renovations – This flooring company sometimes needs remote customer support reps. Prior customer service experience and knowledge of the flooring industry are required.
  • ShopHQ – Must live within 60 mi. of Eden Prairie, MN. Inbound customer service helping people with placing orders and answering general questions, troubleshooting, etc. for ShopNBC. The job is not always posted, but I see it on a regular basis.
  • Sitel – Read Review – Take inbound customer service calls for Sitel. Benefits provided.
  • Starwood Hotels – Hires work from home doing customer service, sales, and reservations. This is usually location-based work where you must train onsite before working from home.
  • Sutherland – Read Review – Hiring in US and some provinces of Canada. Tech support & tax support work.
  • Sykes – Read Review – Phone based customer service. Hires in both US & Canada.
  • Synergy Solutions – Inbound and outbound customer support calling, also some sales and political calling.
  • TelefloraRead Review – Work from home taking flower orders and helping with customer concerns. Usually seasonal work.
  • TeleTechRead Review – Customer support phone work available in select locations from home worldwide. You can use land line or Voip as long as Voip isn’t connected through the internet.
  • U-Haul – Read Review – US only. Benefits available for full time workers. Paid training with $50 bonus for completing training.
  • UCare – This company frequently hires work from home customer service reps. They may be location-based (Minnesota). It helps if you have an associates degree or some knowledge of medical terminology.
  • Ver-A-FastRead Review – US only. Pay varies. You are contacting people who have subscribed to newspapers to find out how satisfied they are with services. Also some sales/upselling.
  • West at Home – Read Review – US only and pay rate varies. You must pay for your own background check to be done here.
  • Wizards of the Coast – This Hasbro company (they are behind Magic: The Gathering and Dungeons & Dragons) sometimes needs work from home customer service reps. These positions are usually for people who are bilingual.
  • The Womb Sauna – A company that provides a mobile service offering ancient herbal steam medication to women who need it. Their careers page occasionally has work from home positions listed for customer retention and also virtual admin assistants.
  • Working Solutions – Read Review – Phone workers are normally in US, but occasionally hires outside of the country for other work. Also has some data entry available on occasion.
  • World Travel Holdings - Read Review – As a virtual agent at WTH you will primarily handle inbound calls from the customers of WTH’s company owned and partner labeled brands.
  • Wyndham Worldwide – Frequently hiring work at home customer service reps/travel counselors. Paid training. This is a location-based job so you will usually have to live near the area they are hiring in and may need to train onsite before working at home. On the Careers page, use “work from home” as your keywords to find the home jobs.
  • Xerox – Read Review – Almost always has a variety of work at home positions available for customer support. Search “work at home” in the search box to find the home-based jobs.
  • Ygomi – This company has the occasional need for remote customer service reps to process telephone payments. The job is usually location-based, but training is done from home and they provide all the equipment you need to do the job.
  • Zoc Doc – Regularly hiring for their “at home associate” position, basically doing customer support for them. Part-time, fifteen hours per week, and they prefer people who are local to NYC.
  • Search Indeed for even more customer service positions currently open

Telemarketing, Sales, Lead Generation:

  • A Better Call – Requires 2 years experience in business to business appointment setting. Compensation is base plus bonus.
  • AccuConference – AccuConference is looking for an experienced business-to-business sales representative to expand our current customer base through cold calling and direct marketing campaigns. Candidates will work from home on their own schedule and will receive 100% commission on all new monthly sales and a 10% recurring commission for each account.
  • Advise Tech – Only work 2 to 6 hours per week.
  • Ascend One – Hires work from home sales associates in Maryland & California. For the CA position, training is done online but you must be a resident of California. For the Maryland position, you have to attend onsite training for 4-6 weeks prior to working at home.
  • Bird Dog Media/Windy City Call Center – Read Review – Work from home lead generation for education. Hires in IL, or IN. Pay is $9 hourly.
  • Blue Zebra Appointment Setting – Read Review – Pays $15 an hour and up. Need two years previous experience.
  • Brighten CommunicationsRead Review – Business to business telemarketing. Earn up to $16 per hour while working from home.
  • Channel Blend – Hires people in Idaho only to work at home doing lead generation.
  • City Twist – Hires home-based workers for business to business cold calls. You need to have at least two years prior cold calling experience to be considered.
  • Cruise.com – Hires home-based cruise sales agents on occasion. Pays base plus commission.
  • eDegree Advisor – Read Review – Formerly known as Helios Media. Work from home telemarketing/cold calling. I’ve read that not everyone enjoys this job, but you’ll do best if you’ve had experience with sales.
  • EduTrek – Hires work from home agents to gather information on people looking to apply to colleges. Performance-based pay, $12 – 22 per hour. You need to have had at least a year of prior call center experience to be considered.
  • eTutor World – Hires remote sales associates to work from home anywhere in the US.
  • Expert PlanetRead Review – Work at home taking inbound sales calls. Performance-based pay. US only.
  • Generation Sales Group – Cold calling. You earn $12 hourly. No land line is needed.
  • Grindstone – $12 an hour, no weekend work. Not taking applications as of 9/25/14.
  • Humana – Occasionally has work from home sales positions available. Select “Virtual/Work from Home” at the bottom of the page to find the sales jobs.
  • Intelemark
  • Intelliverse – Hires outbound phone sales associates. Pays $10 to $14 hourly plus commission. Requires two years past sales experience.
  • Intrep – Pays $12 an hour plus bonuses for sales. You do need to have some sales experience to be considered.
  • iTelesource – Make outbound calls from your home office pitching their client’s solutions to their targeted accounts. Requires experience.
  • Lunar Cow – Hires occasionally for work from home lead generation.
  • MarketLincRead Review – Phone sales position. You can work as an employee or IC. Employees receive base pay plus commission while IC’s receive solely commission.
  • MarketLinkRead Review – Pays base plus commission. Both full and part-time shifts available.
  • NexRep – Read Review – Formerly known as Stewart Response Group. You have to buy a manual from them if hired, either $25 or $50. Legit company. Calls routed through computer, no land line needed. Both sales and non-sales positions at times.
  • Next Level Solutions – Outbound calling. Minimum 20 hours per week availability.
  • Oasis Marketing SolutionsRead Review – Work at home doing political and other calls as an IC. No app form on website, you’ll just have to contact them and inquire about work at home positions. They sometimes have other types of calls/programs you can do apart from just political ones.
  • OPK – OPK is seeking callers who already have several years of sales and/or telemarketing experience.
  • Paragon PlannersRead Review – They hire home-based appointment setters/schedulers. All positions are on a full- or part-time contract basis.
  • Patch – Hires work from home sales and marketing associates. Select “Sales” on the jobs page and then find your area to see jobs close to where you live.
  • Pathable – Hires work from home lead qualifying telesales reps. You need a four year degree to qualify as well as previous sales experience. No land line needed.
  • Phone Force – Invites you to join their team of outbound calling specialists providing premium business to business lead generation and telemarketing services. Submit resume via email.
  • Sage – An international company hiring home-based sales reps. Requires sales experience.
  • Sales Fish – Requires 5 years inside sales experience calling on B2B customers. Must agree to work 25 hours per week.
  • Saleschasers – US only and fluent in English. Independent contractor position. Works with clients to identify the sales skills needed for success and then matches SalesChasers’ most qualified sales agents to generate leads, set appointments or acquire customers
  • Sales Roads – The appointment setter & lead generation positions are work from home independent contractor opportunities where you can schedule flexible hours and work out of your home office.
  • Sauce Media – They hire home-based telemarketers. Must have high school diploma or GED to qualify.
  • Synergy Solutions – Inbound and outbound customer support calling, also some sales and political calling.
  • TeleReach – Only hiring in certain states. Part-time or full-time. Must have at least one year of verifiable telemarketing experience.
  • Televated - Read Review – Has outbound calling positions for sales & lead generation.
  • Traver Connect – Frequently has openings for remote sales support. Direct hire position with full benefits.
  • The Appointment Biz – Make outbound appointment calls. Must have at least five years of past experience.
  • Think Direct – Hires home agent sales associates for incoming calls regarding magazine subscriptions.
  • USA Contact PointRead Review – US only. 1099 position. You are paid per minute of talk time (roughly .18 cents per minute). They pay weekly with direct deposit. THis is doing upselling/client retention.
  • Ver-A-Fast – Read Review – US only. Pay varies. You are contacting people who have subscribed to newspapers to find out how satisfied they are with services. Also some sales/upselling.
  • Welcome Wagon – Sell Welcome Wagon’s services to various businesses in your local area. Involves some travel.
  • XAct Telesolutions – Read Review – Sales related phone work. Also some inbound call positions.
  • Search Indeed for more telemarketing positions that are currently open

Technical Support

  • A Small Orange – Sometimes hiring for remote tech support via phone and live chat.
  • Accolade Support – Read Review – US only. Pays $7.25 to $9 per hour. Pay is weekly and scheduling is fairly flexible. Handles a variety of different calls, including tech support.
  • Apple – Read Review – Apple hires people to work at home helping customers with troubleshooting and tech support. They also supply their home-based workers with iMacs to do the job.
  • Arise – Read Review – Good pay, but you have to incorporate yourself to get started, which costs money. Still, many people enjoy the work for this company. Customer service, sales, and tech support calls.
  • Arvixe – A web hosting  company with occasional remote tech support openings available. Their employees work in shifts.
  • Cloud 10/Transcom – Read Review – US only. Pay is around $9 an hour. Employee position and you are paid for your training. No land line needed. Customer support, sales, and tech support.
  • Direct Interactions – Read Review – Get paid to handle calls from motorists with unpaid parking tickets. May occasionally have some tech support openings.
  • Intermedia – Occasionally hiring for remote tech support in various states. Pays $18 an hour. Select “Remote Location” in the search box on the careers page to find the home jobs.
  • Grindstone – $12 an hour, no weekend work. Mostly sales calls with occasional tech support openings, too.
  • Support.com – Read Review – US only. Employee position with benefits. Work from home helping customers with technical issues.
  • SupportSpace – Read Review – US only. Independent contractor position, very flexible. Work anytime, anywhere providing tech assistance via phone or chat.
  • Sutherland – Read Review – Hiring in US and some provinces of Canada. Tech support & tax support work.
  • TEG Global – Hires remote tech support agents occasionally. Various positions available. Choose “reside anywhere in US” in the location box on their careers page to find remote openings.
  • TeleperformanceRead Review – Take inbound calls from customers needing technical computer support from the comforts of your home. It is preferred that you’ve had at least six months prior customer service experience. Background check & drug screen required.
  • teleNetwork – Read Review – Work at home providing tech support for teleNetwork. No land line needed, they install a soft phone on your computer.
  • TeleTech – Read Review – Customer support phone work and tech support openings available in select locations from home worldwide. You can use land line or Voip as long as Voip isn’t connected through the internet.
  • Ven-U – Occasionally has openings for tech work from home quality assurance specialists. US only.
  • Working Solutions – Read Review – Phone workers are normally in US, but occasionally hires outside of the country for other work. Also has some data entry available on occasion. Handles all kinds of calls, including customer service, tech support, sales, and market research.

Miscellaneous Phone Work:

  • The Active NetworkRead Review – Hires seasonal workers to take reservations for sports organizations. Pays $8.25 an hour and the work runs from May through September. All inbound calling.
  • Apptical – Read Review – You get paid per minute and also a flat rate per call. Job involves conducting surveys over the phone for people who have applied for health insurance.
  • BSG/VoicelogRead Review – Get paid to work at home doing third party verification. Pay starts at $8.50 an hour. Independent contractor position.
  • Call Center QA – Hires remote call center evaluators. This is actually telephone mystery shopping. They hire in the US only and it’s very flexible work. Pays weekly.
  • CarnivalRead Review – Hires work from home personal vacation planners. This is an employee position with benefits.
  • Connect and SellRead Review – You connect the contact to the person who needs to talk. It’s all business to business calls, but you do no selling.
  • Customer Service Review – Seeking individuals who can evaluate customer service representatives’ performance. Prior customer service, call monitoring, or mystery shopping experience preferred. They prefer applicants that live within 15 miles of Berwyn, PA.
  • OnPoint – Read Review – OnPoint is a no sales job and they offer weekly pay. You are paid per hour and you can set your own schedule.
  • ORC – Hires home-based telephone research interviews to interview Fortune 500 companies. Pays $8.75 to $9 an hour.
  • Westat – Read Review – Weekly pay with benefits. Must work a minimum of 15 hours per week.
  • Advanis – They hire people to be telephone interviewers. Canada only.
  • GoodStart U – Read Review – Make outbound calls. Medication reminders for people who have signed up for the service.
  • Ipsos Home Interviewer – Conduct market research surveys over the phone for Ipsos.
  • Maritz ResearchRead Review – US only. Work from home as an interviewer for Maritz Research. Land line preferred, but may use other kinds of phones too.
  • MyTimeRead Review – Work from booking appointments for MyTime’s clients. Pays between $8 and $10 hourly. Flexible schedule.
  • Next Wave Advocacy - Read Review – Conducting interviews over the phone. Outbound calling.
  • ParaMeds – Read Review – Work at home doing data retrieval among other things for Parameds. Outbound calling.
  • People Calling PeopleRead Review – Political poll calling, all outbound. Seasonal work. They are usually just hiring around election time.
  • Prince Market Research – Work at home conducting telephone interviews. Outbound calling.
  • Quest Diagnostics – Occasionally hiring part-time work from home teleinterviewers to gather information from patients. Must be located in the Kansas City Metropolitan area within commuting distance of our Lees Summit location so you can train onsite for 6-8 weeks before starting work at home. To find this position, search “Teleinterviewer” on the job search page for Quest Diagnostics.
  • Sedgwick CMS  – Read Review – US only. Your job is to help file insurance claims. Sedgwick pays you back for the use of your phone and internet connection as well as supplying equipment. Must have quiet working environment.
  • TelCare Retention Services - Work at home conducting customer satisfaction surveys. Must train in Florida.
  • The Center for Client RetentionRead Review – Hires independent contractors to work full or part time from home doing telephone interviews. Must have at least a bachelor’s degree or higher.
  • Univita Health – Hires work from home telephone interviewers. You will be conducting interviews with people who have applied for insurance. To find the postings, type in WFH on the job search page. Must live in or near Minnesota.
  • VocalabsRead Review – This company hires work from home survey administrators. I believe this is primarily conducing customer satisfactions surveys from home.
  • Voter ResearchRead Review – Conducting political surveys from home. Very flexible work you can get in on with no experience.
  • VRI Medical Alarm Monitoring – Often looking for candidates to join their telehealth clinical service team, particularly bilingual Spanish/English people.
  • Wheelhouse – This company is often looking for work at home quality assurance reps. In addition to this position, they also hire home-based development reps for their virtual call center.

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