Work From Home Phone Jobs With Flexible Schedules

One reason many people are not so interested in doing work from home customer service is scheduling. A large majority of companies hiring for work from home phone jobs don't bend very much when it comes to the hours you work each week.

If you're like me, more flexibility is one of the main reasons you want to work from home, so you might tend to overlook the phone jobs when you come across them.

There is actually a handful of companies hiring people for home-based phone jobs that are a lot more flexible than others.

I decided to do some research today and make a list of those companies along with some details on how scheduling works.

Here is what I have so far. Some are primarily outbound while others are inbound.

The following companies may or may not be currently hiring.

Flexible Phone Jobs From Home


From their website, “As an Independent Contractor, you can provide services as many or as few hours as your schedule permits.

You can schedule your time on the platform in blocks as small as 30 minutes, and choose times 24/7 that work best for your business. You are always able to log in to provide services uncommitted.”

Go here to apply at LiveOps, or read the LiveOps review.


From the website, “Every Independent Contractor has the flexibility to set his or her own schedule between the hours of 9 a.m. to 9 p.m. local time, Monday through Friday. A minimum of 25 hours per week is requested.”

Go here to apply with OnPoint@Home, or read the OnPoint@Home review.


From the website, “When you sign in (any time, 24×7), you will be offered calls of customers looking to make hotel reservations. You don't need a phone, the call will be delivered through the Chrome browser via your internet connection and headset.”

Go here to apply with HotelPlanner, or read the HotelPlanner review.


From the website, “To become an Upcaller, you need to have the following requirements. A desktop or laptop computer with a speaker/microphone (either integrated or as a headset), a reliable internet connection and a quiet room. You should also be available during business hours. We currently only accept US-based callers. We will gradually open up to the rest of the world in the coming months.”

Go here to apply with Upcall.


From the website, “Survey team members must have a minimum of 75 completed done surveys the first week and 100 completed done surveys each week thereafter, with calls made between the hours of 9:00 AM and 6:00 PM within surveyed time zones.”

Go here to apply with Yard-Matrix (they hire seasonally about three times per year).


From the website, “There’s no office and no boss. You choose your own schedule based on what works for you.”

Go here to apply with NexRep, or read our NexRep review.

I also have a list with high-pay customer service jobs (guaranteeing you'll earn $20 or more hourly).

Bonus Tip – Check FlexJobs For Even More Remote Phone Jobs

FlexJobs is one of my favorite sites to use for finding remote jobs and learning about new companies that hire remotely. Most of what I see there when I check the listings pays well above minimum wage and are known companies.

The great thing about FlexJobs is that they guarantee ALL listings are scam-free. They list hundreds of jobs — all of which are either remote or flexible in nature — five days per week. There are also no ads on the site.

Because there are no ads, they do charge a membership fee since that is the only way they can see a return on their job-searching efforts. But it's cheap — $14.95 a month. And you can get a 30% discount if you use promo code AFFILPROMO.

If you sign up and don't like it, it's very easy to cancel right away so you are not billed again for the following month.

Go here to check out FlexJobs.

6 thoughts on “Work From Home Phone Jobs With Flexible Schedules”

  1. Just found this post and it was excellent, thanks!! I worked for LiveOps, and what you get for incoming calls is not a simple thing to explain. You do get a lot of back to back calls in the training period (2nd week), but after that, it varies widely based on a lot of different stats (sales ,response time, etc).

    Also, while you do get to pick your own schedule, and it is indeed flexible, the “picking your schedule” part can be tricky. Available schedule spots disappear fast but you can keep the schedule open and check to see if more spots open up.

    Overall, it’s good work and good pay and is probably best for those who are great with sales and upsells. Some people love that and are great at it. LiveOps is probably best for those who are OK with a variation in available scheduling hours as well vs needing to work a set number of hours each week.

  2. LiveOps is great because you’re on the phones and making money in the 2nd week. Not only that, the calls came in for me back to back, no wait time so lots of opportunity to make money. LiveOps was only $69 for a background check, and there no cost for the training. Of course, LiveOps requires that you have your own business set up, and dedicated phone line which I already had since I’ve been working from home for a while.

    Arise has a good reputation for sure, but the downside is that you pay for a background check, then you go through Arise’s training, then you pay for the training from the company you support (normally $100-$200), AND, the training can be 4-6 WEEKS long for most of the opportunities they have available, AND you have to work a minimum set of hours (normally 15 per week).

    I’d rather jump into LiveOps and be making money in the 2nd week. Joined last week, completed the training (2-3 days max), already made $300 this week, and counting….. Now that’s what I’m talkin’ about. 🙂 It does take a few days for them to complete your background check though, and you can only start on Mondays.

    CAVEAT: In LiveOps, the system won’t send you very many calls IF you slack off on your commitment to log in at a certain time. You must be logged in and ready to take calls at the time you said you would and you must stay your full shift, or the system takes that into consideration and moves you down on the list of people taking calls. If you change your mind for a shift, gotta make sure someone replaces you. If no-one replaces you, and you don’t show up, it reflects poorly on your stats.

    While I’m happily getting back to back calls, at the very same time other agents were commenting that they are not getting calls – turns out their “commit stats” are lower than mine which is why I got lots of calls. Keep that in mind. Once you are officially in and taking calls, be sure to log in on time and take calls when you said you would and you’ll get plenty of calls.

  3. Nexrep is pretty flexible. We had to work 15 hours minimum, no maximum and we turned in whatever hours we wanred to work every week.

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