One reason many people are not so interested in doing work from home customer service is scheduling. A large majority of companies hiring for work from home phone jobs don't bend very much when it comes to the hours you work each week.
If you're like me, more flexibility is one of the main reasons you want to work from home, so you might tend to overlook the phone jobs when you come across them.
There is actually a handful of companies hiring people for home-based phone jobs that are a lot more flexible than others.
I decided to do some research today and make a list of those companies along with some details on how scheduling works.
Here is what I have so far. Some are primarily outbound while others are inbound.
The following companies may or may not be currently hiring.
Flexible Phone Jobs From Home
From their website, “As an Independent Contractor, you can provide services as many or as few hours as your schedule permits.
You can schedule your time on the platform in blocks as small as 30 minutes, and choose times 24/7 that work best for your business. You are always able to log in to provide services uncommitted.”
From the website, “Every Independent Contractor has the flexibility to set his or her own schedule between the hours of 9 a.m. to 9 p.m. local time, Monday through Friday. A minimum of 25 hours per week is requested.”
From the website, “When you sign in (any time, 24×7), you will be offered calls of customers looking to make hotel reservations. You don't need a phone, the call will be delivered through the Chrome browser via your internet connection and headset.”
From the website, “To become an Upcaller, you need to have the following requirements. A desktop or laptop computer with a speaker/microphone (either integrated or as a headset), a reliable internet connection and a quiet room. You should also be available during business hours. We currently only accept US-based callers. We will gradually open up to the rest of the world in the coming months.”
Go here to apply with Upcall.
From the website, “Survey team members must have a minimum of 75 completed done surveys the first week and 100 completed done surveys each week thereafter, with calls made between the hours of 9:00 AM and 6:00 PM within surveyed time zones.”
Go here to apply with Yard-Matrix (they hire seasonally about three times per year).
From the website, “There’s no office and no boss. You choose your own schedule based on what works for you.”
I also have a list with high-pay customer service jobs (guaranteeing you'll earn $20 or more hourly).
Bonus Tip – Check FlexJobs For Even More Remote Phone Jobs
FlexJobs is one of my favorite sites to use for finding remote jobs and learning about new companies that hire remotely. Most of what I see there when I check the listings pays well above minimum wage and are known companies.
The great thing about FlexJobs is that they guarantee ALL listings are scam-free. They list hundreds of jobs — all of which are either remote or flexible in nature — five days per week. There are also no ads on the site.
Because there are no ads, they do charge a membership fee since that is the only way they can see a return on their job-searching efforts. But it's cheap — $14.95 a month. And you can get a 30% discount if you use promo code AFFILPROMO.
If you sign up and don't like it, it's very easy to cancel right away so you are not billed again for the following month.
Go here to check out FlexJobs.
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 13 years. Her findings are published weekly here at Real Ways to Earn.