Are you looking for high-pay customer service jobs you can do from home?
Work at home customer service jobs are fairly plentiful. When I’m searching for new remote job leads to add to the job leads page, I tend to find more customer service positions than anything else.
That said, not all of the customer service positions pay very well. With the cost of living being what it is, most of us can’t scrape by anymore on rates lower than $15 an hour.
So today I did some digging around to come up with a list of work at home customer service positions that are open now AND pay at least $20 hourly.
New remote jobs were added to this list on October 26, 2026. If a job has closed when you visit, check back soon.
15 High-Pay Customer Service Jobs From Home
PHIL – Patient Support Specialist. AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, or WV. Shifts are available from 6 a.m. to 6 p.m. PST Monday through Friday and 6 a.m. to 3 p.m. PST on weekends and holidays; occasional overtime and holiday work may be required. Answer patient calls, emails and texts about prescriptions, pricing, enrollment, orders and technical problems. No education requirement is disclosed; one year of customer-support experience and one year of healthcare experience are required. Benefits include medical, dental and vision coverage and a 401(k). Pays $20–$21/hour, with possible quarterly bonuses.
Protective – Client Relations Specialist. Remote; exact eligible locations are not specified. Full-time, with shifts of 7:30 a.m.–4:30 p.m. or 9 a.m.–6 p.m. Pacific. Answer agency calls, resolve service problems, process dealer agreements and licensing paperwork, maintain records, and follow up on missing documents. No degree or minimum years of experience are listed. Pays $20–$23.44/hour, plus an annual incentive opportunity. Benefits include health coverage, PTO, a pension, and a company-matched 401(k), subject to eligibility.
The Difference Card — Member Services Representative I. United States. Full-time, 10 a.m.–7 p.m. ET. Help members understand healthcare benefits, research problems, fulfill requests, and resolve issues by phone, email, and chat; the role includes high call volume. Requires a high school diploma. Call-center experience and a college degree are preferred, not required. Pays $20–$22/hour. Benefits include medical, dental, vision, 401(k) match, paid time off, disability coverage, and a $500 annual professional-development credit.
PetDesk – Customer Success Manager, Independent. United States. Full-time remote work helping veterinary practices use PetDesk through phone calls, email, and short video meetings. You would manage a large group of accounts, so you should have 1–2 years in customer success or related customer support, account coordination, or veterinary operations, along with experience helping customers stay engaged with a subscription service. No degree requirement is listed. Pays $26–$28/hour plus performance bonuses, with health coverage, PTO, and a 401(k).
Thyme Care – Enrollment Specialist. Remote in the lower 48 United States. Full-time, 40 hours per week, Monday–Friday from 9 a.m.–5:30 p.m. Eastern. Make about 80–100 outbound calls daily, explain cancer-support services, enroll members, and document their needs. Ideal candidates have sales experience or are recent college graduates with at least one year in a fast-paced setting. A private workspace, reliable high-speed internet, and comfort with online tools are needed. Pays $24.03/hour, with medical, dental, and vision insurance and vacation benefits. A discretionary bonus of up to $833 per month may be available after successfully completing 90-day probation; it is not guaranteed.
Cadence — Outbound Patient Enrollment Specialist. United States; remote. Work Monday–Friday, 9:30 a.m.–6 p.m. in Eastern, Central, Mountain or Pacific Time. Make high-volume calls to referred patients, explain the program, complete enrollments and schedule follow-ups. Requires 2+ years of sales or customer-service experience, high-volume phone experience, CRM knowledge and experience using AI tools. The application asks about experience handling 70+ calls daily. No degree requirement is listed. Pays $23–$24/hour plus incentives. Benefits include health, dental and vision coverage, PTO, a 401(k) match, parental leave and a home-office stipend; offerings vary by role and worker type.
Genius AI – Customer Support Expert. Remote anywhere in the United States, full-time. You would support GlossGenius customers through phone, text and email, help with payroll setup, and improve support workflows. Requires at least one year of customer-facing experience and experience using AI to automate repeatable tasks. No degree requirement is listed. Pays $55,000/year, with health and dental coverage, a 401(k), paid parental leave and professional-development support. Exact hours are not listed.
Included Health – Claims Support Advocate, Temporary. Remote in the U.S.; full-time temporary contract. Work with members, healthcare providers and insurers to resolve claim errors and denials, organize medical records, explain benefits, negotiate balances and appeal denied claims. This is mixed-contact work involving regular communication with members, providers and insurers. Requires one year of customer-service experience, three years of revenue-cycle or insurance-carrier experience and previous health-insurance or claims-support work. A college degree and medical billing or coding certification are preferred, not required. Pays $22.08/hour. The employer is not currently budgeting for applicants in its highest-cost markets, including the San Francisco Bay Area, New York City and San Jose. Contractor benefits and equipment are not disclosed.
REVOLVE – Customer Service Rep. Remote in Idaho, Nevada, or Texas. Full-time, permanent position, Tuesday–Saturday, 5 a.m.–1:30 p.m. Pacific; overtime and schedule changes may be required with notice. Answer customer questions by phone, email, live chat, and text, investigate complaints, and resolve service problems. Requires Microsoft Word/Excel experience, typing at least 50 words per minute, and knowledge of apparel construction, fabrics, and fashion categories. One year of customer-service, help-desk, or call-center experience is preferred; no degree requirement is listed. Requires a quiet workspace and an Ethernet connection of at least 50 Mbps; Wi-Fi is not permitted. Pays $20–$24/hour.
Luminare Health – Customer Service Representative, LHB. Remote throughout the continental U.S. except AK, CA, HI, and NY. Full-time. Handle high-volume phone, written, and electronic questions about healthcare benefits, eligibility, and claim status. Requires a high school diploma or GED and at least 1 year of customer service experience; call-center and health-benefits experience are preferred. Paid training lasts 4–6 weeks, Monday–Friday from 8 a.m.–4 p.m. CT; regular hours are 11 a.m.–7 p.m. CT with rotating weekend shifts. Pays $20–$22/hour, with possible annual bonus eligibility.
OnPay – Client Experience Specialist, Pacific Standard Time. Remote anywhere in the U.S. Provide Tier 1 payroll-platform support through phone, chat, and the online portal, troubleshoot client issues, document resolutions, and help customers navigate OnPay’s systems. Lists 1–2 years of customer service experience, previous payroll or related experience, college experience, and knowledge of Xero and QuickBooks. A college degree is strongly preferred. Pays $24–$25/hour, with bonus potential, stock options, 4 weeks of PTO, insurance, parental leave, and 401(k) matching.
Generator Health – Prescription Experience Specialist. Remote in AL, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, KS, LA, MD, MA, MI, MN, MS, MO, NV, NH, NJ, NY, NC, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, or WI. Full-time, 9 a.m.–5 p.m. Pacific, including Saturdays. Help patients and healthcare providers by phone, email, and text, resolve prescription delays, and coordinate prior authorizations. No degree requirement or minimum years of experience are listed; client-facing, operations, and healthcare experience are preferred. The application requires a LinkedIn profile and resume. Pays $23/hour.
Novig – Customer Experience Specialist (Seasonal). Remote in the United States; U.S. work authorization is required. Full-time, 40 hours/week. Support sports prediction-market users through live chat and email, investigate account and transaction issues, and troubleshoot platform problems. No degree or prior work-experience minimum is listed; knowledge of sports betting and prediction markets, or the ability to learn quickly, is expected. Available shifts are Monday–Friday, 9 a.m.–5 p.m. Eastern, or Thursday–Monday, 6 p.m.–2 a.m. Eastern, assigned according to business needs. The application requires a 30–60 second video about a favorite sports memory. Pays $25/hour, with overtime eligibility, employer-paid health-insurance premiums, paid holidays and sick leave, and a 401(k) match.
Vida Health – Member Services Agent I. Remote in the United States, excluding DE, ND, VT, and WV. Full-time, three-month seasonal role with possible extension; shifts fall between 8 a.m. and 9 p.m. Eastern. Handle incoming member calls and outbound enrollment outreach, explain services, help members use the app, and document interactions. Requires a high school diploma or equivalent and 2–3 years of customer-service or call-center experience; healthcare experience and an associate’s or bachelor’s degree are preferred. CRM/ticketing-system proficiency and reliable internet are required. Pays $21/hour.
WebstaurantStore – Customer Solutions Specialist. Remote in AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY. Full-time, Monday–Friday, 9:30 a.m.–6 p.m. Eastern, with occasional weekend coverage and a weekday off. You would help customers by phone, chat, and email. No degree or minimum years of professional experience are listed, but Windows, Microsoft 365, and typing skills are needed. Pays $27/hour plus semiannual incentives, with health coverage, PTO, and a 401(k).
For More Job Leads – Check FlexJobs For Even More Well-Known Companies Hiring Remotely
FlexJobs is one of my favorite sites to use for finding remote jobs and learning about new companies that hire remotely. Most of what I see there when I check the listings pays well above minimum wage and are known companies.
The great thing about FlexJobs is that they guarantee ALL listings are scam-free. They list hundreds of jobs — all of which are either remote or flexible in nature — five days per week. There are also no ads on the site.
Because there are no ads, they do charge a membership fee since that is the only way they can see a return on their job-searching efforts.
It is a paid membership, so keep that in mind, but it only costs $2.95 to check it out for 14 days.
You can cancel during the 14-day trial if you decide you don’t want to keep the membership.
Go here to check out FlexJobs.
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.