15 Higher-Paying Customer Service Jobs From Home ($20 or More Hourly)

Are you looking for high-pay customer service jobs you can do from home?

Work at home customer service jobs are fairly plentiful. When I’m searching for new remote job leads to add to the job leads page, I tend to find more customer service positions than anything else.

That said, not all of the customer service positions pay very well. With the cost of living being what it is, most of us can’t scrape by anymore on rates lower than $15 an hour.

So today I did some digging around to come up with a list of work at home customer service positions that are open now AND pay at least $20 hourly.

The new listing was checked on October 8, 2026. If a job has closed when you visit, check back soon.

15 High-Pay Customer Service Jobs From Home

PHIL – Patient Support Specialist. AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, or WV. Shifts are available from 6 a.m. to 6 p.m. PST Monday through Friday and 6 a.m. to 3 p.m. PST on weekends and holidays; occasional overtime and holiday work may be required. Answer patient calls, emails and texts about prescriptions, pricing, enrollment, orders and technical problems. No education requirement is disclosed; one year of customer-support experience and one year of healthcare experience are required. Benefits include medical, dental and vision coverage and a 401(k). Pays $20–$21/hour, with possible quarterly bonuses.

Protective – Client Relations Specialist. Remote; exact eligible locations are not specified. Full-time, with shifts of 7:30 a.m.–4:30 p.m. or 9 a.m.–6 p.m. Pacific. Answer agency calls, resolve service problems, process dealer agreements and licensing paperwork, maintain records, and follow up on missing documents. No degree or minimum years of experience are listed. Pays $20–$23.44/hour, plus an annual incentive opportunity. Benefits include health coverage, PTO, a pension, and a company-matched 401(k), subject to eligibility.

The Difference Card — Member Services Representative I. United States. Full-time, 10 a.m.–7 p.m. ET. Help members understand healthcare benefits, research problems, fulfill requests, and resolve issues by phone, email, and chat; the role includes high call volume. Requires a high school diploma. Call-center experience and a college degree are preferred, not required. Pays $20–$22/hour. Benefits include medical, dental, vision, 401(k) match, paid time off, disability coverage, and a $500 annual professional-development credit.

Outschool — Support Escalations Specialist (6-Month Contract). United States; San Francisco Bay Area applicants are prioritized, but candidates elsewhere in the U.S. may be considered. Six-month contract, 35–40 hours/week. Resolve escalated parent and teacher cases primarily by email, investigate unclear problems, and occasionally handle sensitive Trust & Safety cases. No degree or minimum years of experience are listed. Strong writing, judgment, investigation skills, and comfort with sensitive content are required; K–12, startup, escalation, and Trust & Safety experience are preferred. Pays $25/hour. Contractor benefits are not included.

Wayvia — Customer Support Specialist. United States; remote. Help customers by phone, email, support tickets and the customer portal, troubleshoot product problems and document recurring issues. Requires an associate degree, customer-facing experience and basic customer-support software skills; the posting lists 0–2 years of experience. A bachelor’s degree is preferred. Pays $21–$23/hour. Benefits include medical, dental and vision insurance, a 401(k) match, flexible vacation, paid parental leave and a technology stipend. Hours are not specified.

Cadence — Outbound Patient Enrollment Specialist. United States; remote. Work Monday–Friday, 9:30 a.m.–6 p.m. in Eastern, Central, Mountain or Pacific Time. Make high-volume calls to referred patients, explain the program, complete enrollments and schedule follow-ups. Requires 2+ years of sales or customer-service experience, high-volume phone experience, CRM knowledge and experience using AI tools. The application asks about experience handling 70+ calls daily. No degree requirement is listed. Pays $23–$24/hour plus incentives. Benefits include health, dental and vision coverage, PTO, a 401(k) match, parental leave and a home-office stipend; offerings vary by role and worker type.

AIA Contract Documents – Customer Support Specialist. Remote in the United States. Full-time, with Eastern or Central business-hour availability screened in the application. Help customers by phone, email, chat, and social media, troubleshoot problems, and document interactions. Requires 1–2 years of customer-support or related experience; the application also asks whether you have at least one year of software/SaaS customer support. No degree requirement is listed. Pays $25/hour, with bonuses, company-paid health benefits, a 401(k) match, and a work-from-home stipend.

Included Health – Claims Support Advocate, Temporary. Remote in the U.S.; full-time temporary contract. Work with members, healthcare providers and insurers to resolve claim errors and denials, organize medical records, explain benefits, negotiate balances and appeal denied claims. This is mixed-contact work involving regular communication with members, providers and insurers. Requires one year of customer-service experience, three years of revenue-cycle or insurance-carrier experience and previous health-insurance or claims-support work. A college degree and medical billing or coding certification are preferred, not required. Pays $22.08/hour. The employer is not currently budgeting for applicants in its highest-cost markets, including the San Francisco Bay Area, New York City and San Jose. Contractor benefits and equipment are not disclosed.

REVOLVE – Customer Service Rep. Remote in Idaho, Nevada, or Texas. Full-time, permanent position, Tuesday–Saturday, 5 a.m.–1:30 p.m. Pacific; overtime and schedule changes may be required with notice. Answer customer questions by phone, email, live chat, and text, investigate complaints, and resolve service problems. Requires Microsoft Word/Excel experience, typing at least 50 words per minute, and knowledge of apparel construction, fabrics, and fashion categories. One year of customer-service, help-desk, or call-center experience is preferred; no degree requirement is listed. Requires a quiet workspace and an Ethernet connection of at least 50 Mbps; Wi-Fi is not permitted. Pays $20–$24/hour.

Luminare Health – Customer Service Representative, LHB. Remote throughout the continental U.S. except AK, CA, HI, and NY. Full-time. Handle high-volume phone, written, and electronic questions about healthcare benefits, eligibility, and claim status. Requires a high school diploma or GED and at least 1 year of customer service experience; call-center and health-benefits experience are preferred. Paid training lasts 4–6 weeks, Monday–Friday from 8 a.m.–4 p.m. CT; regular hours are 11 a.m.–7 p.m. CT with rotating weekend shifts. Pays $20–$22/hour, with possible annual bonus eligibility.

OnPay – Client Experience Specialist, Pacific Standard Time. Remote anywhere in the U.S. Provide Tier 1 payroll-platform support through phone, chat, and the online portal, troubleshoot client issues, document resolutions, and help customers navigate OnPay’s systems. Requires 1–2 years of customer service experience; payroll experience and a college degree are preferred, and QuickBooks or Xero knowledge is helpful. Pays $24–$25/hour, with bonus potential, stock options, 4 weeks of PTO, insurance, parental leave, and 401(k) matching.

Zocdoc – Specialist, Customer Experience. Remote in the United States. Full-time, 40 hours/week, with eight-hour shifts within 11 a.m.–8 p.m. Eastern and typically one weekend shift per month. Support healthcare-provider customers through calls, email, and chat, resolve account and product issues, and upsell platform features. Customer-service experience is required, but no minimum number of years or degree is listed; healthcare or technology experience is preferred. A quiet workspace and internet of at least 10 Mbps are required. The application requires a LinkedIn profile and asks about a November 2 start date. Starting pay is $23.68–$26.50/hour, with health benefits, PTO, and a 401(k) match.

Novig – Customer Experience Specialist (Seasonal). Remote in the United States; U.S. work authorization is required. Full-time, 40 hours/week. Support sports prediction-market users through live chat and email, investigate account and transaction issues, and troubleshoot platform problems. No degree or prior work-experience minimum is listed; knowledge of sports betting and prediction markets, or the ability to learn quickly, is expected. Available shifts are Monday–Friday, 9 a.m.–5 p.m. Eastern, or Thursday–Monday, 6 p.m.–2 a.m. Eastern, assigned according to business needs. The application requires a 30–60 second video about a favorite sports memory. Pays $25/hour, with overtime eligibility, employer-paid health-insurance premiums, paid holidays and sick leave, and a 401(k) match.

Vida Health – Member Services Agent I. Remote in the United States, excluding DE, ND, VT, and WV. Full-time, three-month seasonal role with possible extension; shifts fall between 8 a.m. and 9 p.m. Eastern. Handle incoming member calls and outbound enrollment outreach, explain services, help members use the app, and document interactions. Requires a high school diploma or equivalent and 2–3 years of customer-service or call-center experience; healthcare experience and an associate’s or bachelor’s degree are preferred. CRM/ticketing-system proficiency and reliable internet are required. Pays $21/hour.

Thuma – Customer Experience Associate. Remote in the U.S.; full-time, Saturday–Wednesday. Help customers by phone, email and social media with orders, shipping and service problems. Requires 1–2 years of customer support, retail or hospitality experience. Pays $20–$28/hour with benefits, PTO and a $100 monthly phone stipend.

For More Job Leads – Check FlexJobs For Even More Well-Known Companies Hiring Remotely

FlexJobs is one of my favorite sites to use for finding remote jobs and learning about new companies that hire remotely. Most of what I see there when I check the listings pays well above minimum wage and are known companies.

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Because there are no ads, they do charge a membership fee since that is the only way they can see a return on their job-searching efforts.

But it’s cheap — you can get access to their listings for just $2.95 for a few weeks to be sure you like it!

If you sign up and don’t like it, it’s very easy to cancel right away so you are not billed again for the following month.

Go here to check out FlexJobs.