When I search for work from home jobs, I occasionally come across work from home airline jobs. It might surprise you that there are some reputable airlines who actually use home-based agents to book flights and handle customer service duties.
For today's post, I've done the research and made a list of four airlines that sometimes have home-based openings.
One downside is that some of these companies require that you work onsite for a while before being allowed to work from home. So this might not be an option for you depending on where you're located.
Please keep in mind that the companies listed below aren't always hiring. I've put this list together as a reference so you know which airlines to keep tabs on for work at home jobs. All of the listings here are US-based only, so if you're outside the US, these won't apply to you.
You'll generally need a reliable internet connection, a quiet workspace, and a headset for any of these roles — so it's a good idea to have those ready before you apply!
You may also want to browse our full list of remote phone jobs and our list of work at home jobs with provided equipment, which has a lot of overlap with airline roles.
4 Work From Home Airline Jobs
1. Southern Airways Express
Southern Airways Express has had openings for virtual call center agents. These jobs appear to be open to anyone in the US, though availability can vary.
Per recent job listings, pay is $13 to $15 hourly for full-time, eight-hour shifts. You only need a diploma or GED, but you do need at least one year of prior call center experience, and they prefer experience within the airline industry.
Note that this role requires bilingual English and Spanish fluency.
Go here to check for work at home jobs at Southern Airways Express.
2. Breeze Airways
Breeze Airways has a hybrid Airport Agent role that splits time between working remotely and working at the airport. Before you read further, know you do need to live near one of their serviced airport locations in Florida (such as Fort Myers or Orlando) to be considered, so if you're not in that area, this one won't work for you.
When working remotely, you communicate with guests through digital channels like SMS, email, and messaging apps. When working at the airport during peak season, you help guests with check-in, boarding, and baggage. If hired, you may also need to travel to Breeze headquarters in Salt Lake City, UT for meetings and training as needed.
Prior customer service experience of at least two years is required. Pay is $15 per hour for remote support and $16.50 per hour when working at the airport.
Go here to see open positions at Breeze Airways.
3. Sun Country Airlines
Sun Country Airlines has fully embraced remote work for all roles within its customer service team, which is great news! They hire reservation specialists and customer care agents who work entirely from home.
They hire from most US states, but cannot hire from the following: CA, DC, IL, MA, MT, ND, NH, NY, PA, SD, WA, or any US Territory. Check that list before you spend time applying.
Pay has previously been listed around $16.60 hourly, though the current careers page does not display a specific rate — so confirm the pay when you see an active listing. Prior customer service experience is required, and the position is full-time.
Go here to see customer service openings at Sun Country Airlines.
4. JetBlue — Customer Support
JetBlue is one of the better-known airlines that has offered remote customer support roles. Most of these positions are tied to their hubs in Salt Lake City, UT and Orlando, FL, where agents may work from home after completing an onsite training period. So if you don't live in or near one of those areas, it may limit your chances of being considered.
In this type of role, you would help customers over the phone, live chat, social media, and email as well as handling things like reservations, flight changes, and general travel questions.
Based on Glassdoor data, reservations agents at JetBlue typically earn between $18 and $27 per hour, which is ok for this type of work. A high school diploma or equivalent and prior customer service experience are generally required.
Note that JetBlue's customer support page does not always have open positions listed. It's worth bookmarking and checking back regularly, as openings do come up. You can also set up a job alert directly on their careers page so that you don't miss new postings.
Go here to check for customer support openings at JetBlue.
Frontier Airlines is another one to keep on your radar. Their customer service roles have historically included some remote or hybrid positions, though availability changes frequently. You can check their careers page here and search for customer service or remote roles to see what's currently posted.
Be sure to sign up to get my free work at home newsletter if you aren't already! I share more work at home airline jobs there when I find them.
Bonus Tip — Check FlexJobs For Even More Well-Known Companies Hiring Remotely
FlexJobs is one of my favorite sites to use for finding remote jobs and learning about new companies that hire remotely. Most of what I see there when I check the listings pays well above minimum wage and comes from known companies.
The great thing about FlexJobs is that they guarantee ALL listings are scam-free. They list hundreds of jobs — all of which are either remote or flexible in nature — five days per week. There are also no ads on the site.
Because there are no ads, they do charge a membership fee since that is the only way they can see a return on their job-searching efforts.
But it's affordable — you can get access for around $2.95 for 14 full days!
If you sign up and don't like it, it's very easy to cancel right away so you are not billed again.
Go here to check out FlexJobs.
Good luck!
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.