10 Ways to Work at Home in Retail

If you enjoy helping people shop, you may be able to put those skills to use without working in a store.

Retailers hire people to answer questions, help with orders, and handle returns from home. Some of these jobs involve calls, and then others focus on written customer support.

Below, I’ve listed out ten retail companies with remote openings. You’ll find the location, requirements, and pay with each job.

Please read the location and schedule details before applying. Remote jobs can fill quickly, and some of these openings are seasonal!

All jobs were checked and confirmed open as of October 18, 2026. Please check back later as this page gets regular updates.

10 Retail Companies That Hire Remote Workers

REVOLVE – Customer Service Rep. Remote; exact eligible locations are not specified. Full-time, Tuesday–Saturday, 5 a.m.–1:30 p.m. Pacific, with overtime and schedule flexibility required. Help customers by phone, email, chat, and text. Requires Word and Excel skills, 50-wpm typing, and apparel knowledge. No education requirement is listed; one year of customer-service experience is preferred. A quiet workspace and wired internet of at least 50 Mbps are required. Pays $20–$24/hour.

Thrive Market – Member Service Specialist. United States; remote. Full-time, Monday–Friday or Tuesday–Saturday, with eight-hour shifts starting between 6 and 8:30 a.m. Pacific. Help members by phone, chat, text, and email with orders, deliveries, accounts, and cancellations; recommend products and retention offers. Requires Google Apps and CRM skills. No education requirement or minimum years of experience are listed; call-center experience is helpful. Remote onboarding lasts three weeks. Benefits include health coverage, PTO, and a free membership. Starts at $18/hour.

Reformation – Seasonal Customer Love Associate. Georgia; fully remote. Seasonal, 8–29 hours weekly, with evening, weekend, and holiday availability. Help shoppers with orders, shipping, and returns through email, text, and chat. No education requirement or minimum years of experience are listed; ecommerce experience is preferred. Benefits depend on eligibility. Pays $17.60–$18.65/hour.

Omaha Steaks – Temporary Call Center Representative. Remote in Nebraska, South Dakota, Texas, Iowa, or Florida. Temporary; choose 4–22 or 4–38 hours weekly, including a weekend shift. Take orders and answer product and service questions by phone. No education or minimum experience requirement is listed. Requires a Windows 11 computer less than five years old, an approved headset, and internet speeds of at least 50 Mbps download/3 Mbps upload. Pays $16/hour.

Rare Candy – Social Media & Community Associate (Part-Time / Internship). United States; remote, with Dallas preferred. About 20 hours weekly, flexible around classes. Publish social content, write captions, manage comments and messages, and help with Discord and Reddit communities. Formal experience is optional, and students are welcome. Requires familiarity with trading card games such as Pokémon and Magic: The Gathering, plus strong social-media writing skills. No degree requirement is listed. Pays $15–$20/hour.

Chewy – Customer Care Representative – Work From Home in Kentucky. Kentucky residents; remote. Full-time, with schedule flexibility and overtime required. Help customers by phone. Requires two years of customer-service experience and a high school diploma or equivalent experience. Computer equipment is provided. You need a quiet workspace, wired internet with at least 30 Mbps download/10 Mbps upload, and a phone or tablet for account verification. Pays $16/hour.

Artifact Uprising – Design Studio Account Coordinator (Contractor). Remote; exact eligible locations are not specified. Seasonal through possibly January 2027, with variable hours, including nights, weekends, and holidays. Help customers with photo-product projects, quotes, orders, and website questions by email and occasional requested calls. Requires 1–3 years of customer support or related experience. A bachelor’s degree or equivalent is preferred, not required. Hours are not guaranteed. Pays $18/hour.

1-800 Contacts – Customer Success Advocate. Remote in North Carolina, Texas, or Utah. Full-time, part-time, and limited split shifts, including afternoons/evenings and one weekend shift. Handle inbound sales and service calls; no cold calling. Requires 2–3 years of customer service and 40-wpm typing; no degree requirement is listed. Starts November 9, with four weeks of mandatory weekday training, 10 a.m.–5 p.m. Mountain. A quiet office and 20/10 Mbps internet are required. Pays $15/hour base plus up to $6/hour in potential performance bonuses.

Wayfair – Virtual Home Improvement Sales Specialist. United States; fully remote. Full-time, including weekends; schedules may change. Help customers choose products and complete purchases by phone while meeting sales goals. Requires 1–3 years of customer-facing sales experience; a degree is preferred, not required. Equipment is provided. A quiet workspace and wired internet of at least 25 Mbps download/5 Mbps upload are required. Pays $16/hour base plus an uncapped monthly performance bonus; bonus earnings are not guaranteed.

POPFLEX – Community Manager. United States; remote contract work. Schedule not specified. Manage social comments and messages, support product launches, and share customer feedback. Requires experience managing social communities or brand accounts, strong writing and organization, and familiarity with Instagram, TikTok, YouTube, Facebook, and Threads. No degree requirement or minimum years of experience are listed. The application includes writing exercises. Pay not disclosed.

For more options, see my lists of customer service jobs from home, chat agent jobs, and seasonal remote jobs.

Photo by Vitaly Gariev on Pexels.