10 Ways to Work at Home in Retail

If you enjoy helping people shop, you may be able to put those skills to use without working in a store.

Retailers hire people to answer questions, help with orders, and handle returns from home. Some of these jobs involve calls, and then others focus on written customer support.

Below, I’ve listed out ten retail companies with remote openings. You’ll find the location, requirements, and pay with each job.

Please read the location and schedule details before applying. Remote jobs can fill quickly, and some of these openings are seasonal!

New remote jobs were added to this list on November 1, 2026. If a job has closed when you visit, check back soon.

10 Retail Companies That Hire Remote Workers

REVOLVE – Customer Service Rep. Remote in Idaho, Nevada, or Texas. Full-time, Tuesday–Saturday, 5 a.m.–1:30 p.m. Pacific, with overtime and schedule flexibility required. Help customers by phone, email, chat, and text. Requires Word and Excel skills, 50-wpm typing, and apparel knowledge. No education requirement is listed; one year of customer-service experience is preferred. A quiet workspace and wired internet of at least 50 Mbps are required. Pays $20–$24/hour.

Godiva / pladis – Seasonal Customer Care Representative. United States, remote. Full-time, seasonal. You would help Godiva customers by phone and email, prepare quotes, and process orders. Requires a high school diploma, previous customer-support experience, and Microsoft Office skills. Four years of customer-service or outbound-sales experience is a plus, not a requirement. Training is provided on the Gladly platform. Exact hours are not listed. Pays $19–$24/hour.

Reformation – Seasonal Customer Love Associate. Georgia; fully remote. Seasonal, 8–29 hours weekly, with evening, weekend, and holiday availability. Help shoppers with orders, shipping, and returns through email, text, and chat. No education requirement or minimum years of experience are listed; ecommerce experience is preferred. Benefits depend on eligibility. Pays $17.60–$18.65/hour.

Omaha Steaks – Temporary Call Center Representative. Remote in Nebraska, South Dakota, Texas, Iowa, or Florida. Temporary; choose 4–22 or 4–38 hours weekly, including a weekend shift. Take orders and answer product and service questions by phone. No education or minimum experience requirement is listed. Requires a Windows 11 computer less than five years old, an approved headset, and internet speeds of at least 50 Mbps download/3 Mbps upload. Pays $16/hour.

Bonfire – Part-Time Customer Support Representative. Remote in the U.S., excluding CA, NY, NJ, OR, MA, WA, CT, and IL. Ongoing part-time work, 10–25 hours weekly, with Saturday and Sunday availability from noon–6 p.m. ET and occasional holiday coverage. Answer customer questions through email and chat. Requires at least one year of customer-service experience, a high school diploma or GED, your own computer, smartphone, and reliable internet. Strong phone skills are listed as a nice-to-have, not a required duty. Pay is not disclosed.

Chewy – Customer Care Representative – Work From Home in Kentucky. Kentucky residents; remote. Full-time, with schedule flexibility and overtime required. Help customers by phone. Requires two years of customer-service experience and a high school diploma or equivalent experience. Computer equipment is provided. You need a quiet workspace, wired internet with at least 30 Mbps download/10 Mbps upload, and a phone or tablet for account verification. Pays $16/hour.

Advance Auto Parts – Contact Center Agent – Digital Support. Remote for U.S. residents in the Eastern Time Zone. Help customers through non-voice chat, email, and SMS with shopping, orders, and website issues. Requires a high school diploma or GED, two years of related experience or training or an equivalent combination, and typing at least 30 WPM. Prior chat/email support is preferred. Benefits are offered. Hours are not specified. Pays $14.25–$19/hour.

Sephora through IntouchCX – Beauty Customer Service Specialist. Greater Orlando, Florida residents only, remote. Full-time, with evening and weekend shifts possible. You would help Sephora customers by phone, email, and chat, recommend beauty products, and process transactions. Requires at least one year of customer-service experience, accurate typing at 30–35 wpm, and a background check. No education requirement is listed. Pays $18/hour.

Wayfair – Virtual Home Improvement Sales Specialist. United States; fully remote. Full-time, including weekends; schedules may change. Help customers choose products and complete purchases by phone while meeting sales goals. Requires 1–3 years of customer-facing sales experience; a degree is preferred, not required. Equipment is provided. A quiet workspace and wired internet of at least 25 Mbps download/5 Mbps upload are required. Pays $16/hour base plus an uncapped monthly performance bonus; bonus earnings are not guaranteed.

POPFLEX – Community Manager. United States; remote contract work. Schedule not specified. Manage social comments and messages, support product launches, and share customer feedback. Requires experience managing social communities or brand accounts, strong writing and organization, and familiarity with Instagram, TikTok, YouTube, Facebook, and Threads. No degree requirement or minimum years of experience are listed. The application includes writing exercises. Pay not disclosed.

For more options, see my lists of customer service jobs from home, chat agent jobs, and seasonal remote jobs.

Photo by Vitaly Gariev on Pexels.