Chat jobs are some of the most sought-after non-phone work at home positions. It seems there are almost as many people who want to do this at home as there are people wanting to do work at home data entry!
Sadly, there are not as many opportunities out there for this as there are work at home phone jobs.
That said, I do have a list of 43 non-phone jobs open now if you'd still like to browse what is out there for non-phone opportunities.
But, if you have small children at home with you, the majority of the phone-based jobs may not work.
This is because of the “no background noise” requirement these companies typically have. So chat and/or email based customer service positions do seem ideal if that's your situation.
I've dug around today and compiled a list of companies that hire (at least occasionally) for chat jobs. Please note the companies listed might not be hiring now for these positions. I recommend keeping tabs on Indeed or a work at home jobs site like FlexJobs to check for new chat-based openings weekly.
Chat Jobs From Home
LiveWorld Social Media Agents
LiveWorld hires part-time, work-at-home social media agents to provide customer service, brand engagement, and content moderation. Work may include responding to social media posts, engaging users, or handling customer inquiries using pre-written replies.
Applicants must be fluent in English. Bilingual fluency in other languages like Spanish, French, or German is a plus. Pay is not listed. Flexible scheduling is available, but agents may need to work nights, weekends, or holidays.
Must be 18+, have strong grammar and communication skills, and work on a desktop or laptop (tablets and phones not allowed).
Go here to see if they are hiring.
Chatdesk Expert
Chatdesk Expert sometimes hires remote chat agents to work remotely from home. This is a contract position allowing you to work on a flexible schedule.
Chatdesk Experts are freelance customer support agents who help ecommerce companies provide the best customer support across social media, email, SMS, and chat.
No prior customer service experience required.
Go here to check for openings. Note they are not always hiring.
Drips Chatroom Operator
Drips is hiring part-time, remote Chatroom Operators in TX and OH to help humanize their AI-powered SMS conversations.
You’ll read, interpret, and categorize incoming messages, selecting or enhancing pre-set responses. Strong typing, grammar, and attention to detail are essential. Drips provides equipment and remote training.
Pay is $10–$13 per hour. Part-time with flexible shifts up to 28 hours per week. Must commit to at least 15 hours weekly.
Go here to see if they are hiring.
ThirdChannel (Titleist)
ThirdChannel is hiring remote Chat Brand Reps to assist customers on Titleist.com by providing expert support and product recommendations through live chat.
You must have 5+ years of golf experience, 2+ years of club fitting experience, and in-depth knowledge of Titleist gear. Strong typing skills and the ability to multitask in a fast-paced environment are also required.
This is a 1099 independent contractor role. Pay is $20 per hour, paid weekly.
Go here to apply now.
Other Companies With Occasional Chat Jobs
Most of the companies I'm about to list are best known for their work at home customer service/phone support jobs, but they have all occasionally had some chat openings.
- Sutherland
- Teletech
- Amazon
- Simple Texting
- Sykes
These companies mainly offer customer service/phone jobs, but they’ve all had chat-based roles in the past.
Use “work from home” in quotes when searching their job boards to find remote roles quickly.
A Few Tips For Finding More Chat Agent Jobs
You may want to keep your eyes on freelancer sites like Upwork for chat/email support positions because sometimes companies and individuals recruit workers for chat jobs through there.
Also, you can do your own search for chat work at home via Indeed.com and FlexJobs.
I love FlexJobs because it is ad-free, scam-free, and very inexpensive to use!
You can check it out for just $2.95 for 14 days. There are frequently chat support jobs, phone support jobs, and other types of jobs listed from reputable companies (remote and flexible, too).
If we come across any new companies, we always try to include these in our free weekly newsletter as well.
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 14 years. Her findings are published weekly here at Real Ways to Earn.