Chat jobs are some of the most sought-after non-phone work at home positions. It seems there are almost as many people who want to do this at home as there are people wanting to do work at home data entry!
Sadly, there are not as many opportunities out there for this as there are work at home phone jobs.
But, if you have small children at home with you, the majority of the phone-based jobs may not work.
This is because of the “no background noise” requirement these companies typically have. So chat and/or email based customer service positions do seem ideal if that’s your situation.
I’ve dug around and compiled a list of companies with remote chat or email openings.
New remote jobs were added to this list on October 15, 2026. If a job has closed when you visit, check back soon.
Chat Jobs From Home
Novig – Customer Experience Specialist (Seasonal). Remote; exact eligible locations are not specified. Full-time seasonal, 40 hours weekly; day or night/weekend shifts are available. Support users entirely through live chat and email, troubleshoot accounts and transactions, and resolve time-sensitive issues. No degree or minimum years of experience are listed. Benefits include health coverage, paid holidays, sick leave, and 401(k) matching. Pays $25/hour.
PushPress – Customer Support Specialist. United States; remote, excluding CA, NY, and WA. Full-time; Pacific Time availability is required, and Sunday–Thursday availability is preferred. Respond to incoming customer chats in Intercom, troubleshoot issues, manage support conversations through resolution, and escalate cases when needed. No degree requirement is listed. Requires 1–2+ years of customer support, customer success, or other client-facing SaaS experience. Benefits include health coverage, 401(k) matching, flexible PTO, equity, and work-from-home and wellness stipends. Pay not disclosed.
Canvas Medical – Customer Operations Coordinator, Support. United States; remote, full-time. Handle account operations and support tickets received through email, Slack, and web forms, including account unlocks, staff access, and permission changes. Requires at least one year of support, operations, or customer-facing experience; healthcare experience is helpful but not required. No degree requirement is listed. Pays $65,000–$80,000/year, with health coverage, a 401(k), flexible PTO, paid parental leave, and a home-office stipend.
Whatnot – Trust & Safety Agent. Phoenix, AZ; remote, but applicants must live within commuting distance of the Phoenix hub; the application requires living within 50 miles of it. Full-time; weekends and some holidays are required. Investigate fraud and suspicious activity, review transactions, and provide inbound email and chat support. A four-year degree is a plus, not required; requires 1–5 years of trust and safety, customer service, fraud, user experience, or fulfillment experience. Benefits and home-office support are offered. Pays $24.04–$28.85/hour.
Betr – Customer Operations Associate. United States; remote, full-time. Support customers through email and chat, review deposits and withdrawals, investigate account problems, and resolve betting, billing, and technical questions. Requires two or more years of customer-focused experience and experience with payment providers and customer-support tools. No degree requirement is listed. Nights, weekends, and holidays are required. Pay is not disclosed.
BaubleBar – Seasonal Customer Care Associate. United States; remote temporary position lasting approximately 12–18 weeks. At least 30 hours weekly as needed after training, with up to 40 available; multiple shifts are available, with weekends and holidays sometimes required. Handle high-volume customer inquiries through email, social media, and live chat. No degree requirement is listed. Requires 2+ years of professional customer-service experience. Applicants provide their own computer and internet connection. Pays $17–$19/hour.
Drips – Chatroom Operator. Remote in Ohio or Texas. Part-time, up to 27 hours weekly. Read incoming text messages and choose the appropriate prepared response. No degree or minimum years of experience are listed, but strong typing, grammar, computer skills, and attention to detail are required. You need your own computer and reliable internet. The posting asks for six-hour daily availability on three to five days per week, and training takes place through Zoom. Pays $10–$13/hour.
CoreBridge – Customer Support Representative. United States; fully remote, with full-time and part-time applicants accepted. Help customers through email, chat, and tickets, troubleshoot software problems, and create support guides. Previous customer-service experience is a plus, not required, and no degree requirement is listed. Strong written communication, problem-solving skills, and comfort learning software are needed. Pay and exact hours are not disclosed.
Umbrel – Customer Support (Non-Technical). Remote; full-time. Support users through email, Discord, website chat, forums, and social media, assist with order changes, returns, replacements, repairs, and shipping issues, and create help guides and knowledge-base content. No degree or minimum years of experience are listed. Strong written communication and customer-service skills are required. Pay not disclosed.
Mercury – Customer Support Specialist – Risk. Remote within the United States. Handle inbound emails about account reviews, restrictions, business-information changes, and related requests, working with internal risk teams to resolve issues. Requires at least two years of customer-operations experience, strong written English, and an understanding of anti-money-laundering and financial-risk processes. Fintech or banking experience is preferred. No degree requirement or specific schedule is listed. Base salary is $53,100–$64,400, or $58,900–$71,600 in the listed higher-cost cities, plus equity and benefits.
Other Companies With Occasional Chat Jobs
Most of the companies I’m about to list are best known for their work at home customer service/phone support jobs, but they have all occasionally had some chat openings.
These companies mainly offer customer service/phone jobs, but they’ve all had chat-based roles in the past.
Use “work from home” in quotes when searching their job boards to find remote roles quickly.
A Few Tips For Finding More Chat Agent Jobs
You may want to keep your eyes on freelancer sites like Upwork for chat/email support positions because sometimes companies and individuals recruit workers for chat jobs through there.
Also, you can do your own search for chat work at home via Indeed.com and FlexJobs.
I love FlexJobs because it is ad-free, scam-free, and very inexpensive to use!
You can check it out for just $2.95 for 14 days. There are frequently chat support jobs, phone support jobs, and other types of jobs listed from reputable companies (remote and flexible, too).
If I come across any new companies, I always try to include these in the free weekly newsletter as well.
Photo by https://kaboompics.com/: https://www.pexels.com/photo/photograph-of-a-woman-with-her-hands-behind-her-head-7320604/
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.