Work at home phone jobs are really big right now. Tons of companies are saving money by creating virtual call centers fully staffed by remote workers all across the globe.
Once you're set up to do phone work — and there are some important requirements that you'll have to arrange in advance if you want to get into it in a serious way, including a land-line and a quiet working space — you'll be able to find a large number of companies that are hiring at almost any given time.
Many of these jobs offer decent pay like the ones on this list, good hours, and some even have nice benefits packages like the jobs listed here.
Unfortunately, a large percentage of the phone gigs out there require you to become a salesperson, which isn't everybody's cup of tea.
The good news is there are quite a few phone jobs that don't require any selling at all! In this article we'll go over a handful of these to give you a feel for what's out there.
10 Work at Home Phone Jobs That Don't Require Selling
1 – Liberty Mutual – Associate Customer Service Rep
U.S. except AK, CA, HI, IL, NY, NV, and WA. Full-time; Monday–Friday within 8 a.m.–8 p.m. EST, with some holiday flexibility required. Handle extensive inbound phone and email support for commercial audits and workers’ compensation policies, research questions, route forms, and explain policy or audit issues. No degree requirement is listed; 1–2 years of relevant customer service or administrative experience is preferred, not required. Pays $38,000–$70,000, with typical starting pay of $48,000–$58,000. Training attendance is mandatory. Requires a dedicated room and wired high-speed internet.
Go here to apply.
2 – Smith.ai – Virtual Receptionist.
Remote role answering inbound calls for various businesses, screening callers, booking appointments, taking messages, and collecting payments. Requires strong phone skills, fast typing, and a quiet home office with reliable internet. Minimum 25 hours per week. Pays $15/hour ($16 bilingual), with benefits available for those working 30+ hours.
Go here to apply, or read the Smith.ai remote jobs overview here.
3 – DoorDash – Enterprise Support Specialist
Phoenix, AZ; Los Angeles or San Francisco, CA; New York, NY; or United States remote. Schedule not specified. Support restaurant partners through chat, email, phone, and SMS, troubleshoot online-ordering issues, manage tickets, and handle escalations. No degree requirement is listed. Requires 3+ years of customer support or operations experience in SaaS, technology, or an online-platform environment. Benefits include health coverage, 401(k) matching, PTO, and paid parental leave. Pays $48,000–$70,600/year.
Go here to apply.
4 – Gabbyville – Virtual Receptionist.
Full-time remote role answering inbound calls, taking messages, scheduling appointments, and transferring calls for businesses across multiple industries. Requires strong phone skills, basic computer proficiency, reliable internet, and a quiet home workspace. Offers flexible scheduling, training, growth opportunities, and competitive benefits.
Go here to apply.
5 – SERVICE 800 – Customer Service Representative.
Fully remote role conducting phone interviews with customers about recent service experiences. Flexible weekday schedule with a minimum of 20 hours per week. Requires prior customer service experience, strong communication skills, and a quiet home workspace. Open to residents of FL, GA, IA, MN, ND, SD, TX, or WI. Includes hourly pay, healthcare, and 401(k).
Go here to apply.
6 – Back Office Betties – Virtual Legal Intake Specialist.
Remote call-center role handling inbound calls for law firms, including scheduling appointments, answering FAQs, taking messages, and transferring calls. No prior legal experience required; paid training provided. Requires strong customer service skills, fast typing, and a quiet home office. Open to residents of AZ, NV, PA, or TX. Pays $17/hour (English) or $19/hour (bilingual), with full-time benefits and weekday-only schedules.
Go here to apply.
7 – Kobie – Customer Service Representative.
United States (Florida, Georgia, Louisiana, Mississippi, Oklahoma, Tennessee, and Texas). Full-time, 40 hours per week. Handle high-volume inbound customer calls, answer questions about loyalty programs, resolve customer issues, de-escalate concerns, and provide excellent service using AI-powered support tools. Requires a high school diploma, at least 2 years of customer service experience, Microsoft Office skills, reliable high-speed internet, and completion of a 6-week remote training program. Pays $17–$19 per hour with the opportunity to earn up to $350 per month in performance bonuses. Benefits include health insurance, 401(k) with company match, profit sharing, paid time off, and 7 paid holidays.
Go here to apply.
8 – Promenade – Customer Service Representative
United States. Full-time. Help customers and floral business partners by phone and email, answer questions, solve problems, and make sure they have a great experience using the company's platform. Requires customer service experience, strong written and verbal communication skills, basic computer skills, and the ability to work in a fast-paced environment. Spanish is a plus but not required. Pays $16.00-$20.00 per hour. Benefits not listed in the posting.
Go here to apply.
9 – Tovala – Customer Support Specialist
United States. Full-time. Provide customer support by phone, chat, and email, troubleshoot smart ovens and the mobile app, answer product and meal service questions, document customer interactions, and share feedback to help improve products and services. Shifts are scheduled between 9 a.m. and 9 p.m. CT, including weekends. Requires strong written communication, basic technical troubleshooting skills, fast typing (40+ WPM), and the ability to work in a fast-paced startup environment. Pay not listed. Benefits include health insurance, 401(k) match, paid time off, 11 paid holidays, equity, a free Tovala Smart Oven, discounted meals, and other employee perks.
Go here to apply.
10 – VIPdesk Connect – Customer Service Representative
United States (Arkansas, Arizona, Florida, Georgia, Indiana, Kentucky, Maryland, North Carolina, New Mexico, Nevada, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin). Full-time, seasonal position through mid-to-late October. Provide customer support by phone, chat, SMS, email, and social media, helping customers with orders, returns, product questions, troubleshooting, and account issues. Requires a high school diploma or GED, at least 1 year of customer service experience, strong computer skills, and a quiet home office. Pays $18.00 per hour plus a $300 sign-on bonus. A credit, criminal, and employment background check is required.
Go here to apply.
In Conclusion
This is just a small sampling of the phone jobs out there that don't require any selling. There are many other similar jobs available that might be hiring at any given time, and the number is growing every day.
Want Access to Even More No-Sales Phone & Customer Service Jobs?
If you’re serious about finding legitimate work-from-home phone jobs (especially ones that don’t involve sales), FlexJobs is one of the best tools you can use.
They regularly list remote customer service, call center, and support roles like the ones above, and every job is hand-screened to be scam-free.
You can try FlexJobs for just $2.95 for 14 days, browse as many remote phone jobs as you want, and cancel anytime if it’s not a fit.
👉 Go here to check out FlexJobs and see what phone jobs are available right now.
Photo by Polina Tankilevitch: https://www.pexels.com/photo/a-man-in-white-shirt-having-a-phone-call-8553796/
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.