Work at home phone jobs are really big right now. Tons of companies are saving money by creating virtual call centers fully staffed by remote workers all across the globe.
Once you’re set up to do phone work — and there are some important requirements that you’ll have to arrange in advance if you want to get into it in a serious way, including a land-line and a quiet working space — you’ll be able to find a large number of companies that are hiring at almost any given time.
Many of these jobs offer decent pay like the ones on this list, good hours, and some even have nice benefits packages like the jobs listed here.
Unfortunately, a large percentage of the phone gigs out there require you to become a salesperson, which isn’t everybody’s cup of tea.
The good news is there are quite a few phone jobs that don’t require any selling at all! In this article we’ll go over a handful of these to give you a feel for what’s out there.
The SERVICE 800 listing details were checked on October 8, 2026. If a job has closed when you visit, check back soon.
10 Work at Home Phone Jobs That Don’t Require Selling
1 – APCO Holdings – Customer Service Representative
Remote in the United States. Full-time; requires availability Monday–Friday between 8 a.m. and 7 p.m. Eastern. Answer high-volume inbound calls about vehicle-protection coverage, contracts, and claims, resolve issues, and route questions to the appropriate team. Requires a high school diploma or equivalent and previous customer service experience; call-center experience is preferred. Pay is not disclosed. Benefits include medical, dental, and vision insurance, a matching 401(k), paid time off, and company holidays.
Go here to apply.
2 – Smith.ai – Virtual Receptionist.
Remote role open to U.S. applicants, answering calls for businesses, screening callers, booking appointments, taking messages, and collecting payments. Requires strong phone and computer skills, at least 40 WPM typing, a quiet workspace, and reliable broadband internet. Work 25–40 hours per week, including one shift every Monday. Shifts run 2–5 hours within a 24/7 operation. U.S. starting pay is $15/hour, or $16/hour for English/Spanish bilingual agents. Paid training is provided, and healthcare benefits are available for agents working 30+ hours weekly.
Go here to apply, or read the Smith.ai remote jobs overview here.
3 – DoorDash – Enterprise Support Specialist
Phoenix, AZ; Los Angeles or San Francisco, CA; New York, NY; or United States remote. Schedule not specified. Support restaurant partners through chat, email, phone, and SMS, troubleshoot online-ordering issues, manage tickets, and handle escalations. No degree requirement is listed. Requires 3+ years of customer support or operations experience in SaaS, technology, or an online-platform environment. Benefits include health coverage, 401(k) matching, PTO, and paid parental leave. Pays $48,000–$70,600/year.
Go here to apply.
4 – Gabbyville – Virtual Receptionist.
Full-time remote role answering inbound calls, taking messages, scheduling appointments, and transferring calls for businesses across multiple industries. Requires strong phone skills, basic computer proficiency, reliable internet, and a quiet home workspace. Offers flexible scheduling, training, growth opportunities, and competitive benefits. Pay and eligible hiring locations are not stated.
Go here to apply.
5 – SERVICE 800 – Customer Service Representative.
Work from home conducting phone interviews with customers about recent service experiences. U.S. applicants must live in Florida, Georgia, Iowa, Minnesota, North Dakota, South Dakota, Texas, or Wisconsin. Requires previous customer service experience, computer knowledge, telephone skills, and clear spoken and written communication. North American applicants need availability for 20–40 hours weekly on consecutive weekdays during normal business hours; applicants in South America, Europe, and Asia need 20 hours weekly and English skills. You need your own qualifying Windows or Mac computer, a quiet workspace, and hardwired internet. Reading-comprehension and scripting evaluations, plus credit and criminal background checks, are required. Applicants working in languages other than English also take language evaluations. Pay is hourly, but the rate is not disclosed. U.S. representatives have access to healthcare and a 401(k).
Go here to apply.
6 – Back Office Betties – Virtual Legal Intake Specialist
Remote in Arizona, Nevada, Pennsylvania, or Texas. Handle calls for law firms, schedule appointments, answer FAQs, take messages, and transfer callers. No legal experience is required; customer service or call-center experience is preferred. Requires at least 45 WPM typing, a quiet office, and a wired internet connection of 100+ Mbps that meets the employer’s provider restrictions. Work Monday–Friday, at least 25 hours per week, with full-time shifts also available; availability is needed between 5 a.m. and 5 p.m. Pacific. Training is full-time for two weeks. Pays $17/hour for English-only agents or $19/hour for English/Spanish bilingual agents. Equipment and paid training are provided; health insurance and a matching 401(k) are available to full-time employees.
Go here to apply.
7 – Kobie – Remote Customer Service Representative
Remote in Florida, Georgia, Louisiana, Mississippi, Oklahoma, Tennessee, or Texas. Full-time, 40 hours per week, with evening and weekend availability required and set shifts assigned after training. Handle high-volume inbound calls about loyalty programs, resolve customer concerns, and document interactions. Requires a high school diploma or equivalent, at least two years of customer service experience, Microsoft Office skills, reliable internet, a quiet workspace, and full attendance during six weeks of remote training. Starting pay is $17/hour, with performance bonuses of up to $350/month. The advertised potential earnings of about $19/hour include those bonuses. Benefits include health coverage, 401(k) matching, profit sharing, PTO, and seven paid holidays.
Go here to apply.
8 – Promenade – Customer Service Representative
Full-time remote role supporting BloomNation customers and floral business partners by phone and email. Answer questions, troubleshoot issues, and escalate technical problems. Previous customer-facing experience is valued, and strong communication and computer skills are important. Spanish and experience with support tools such as Salesforce are pluses. Pays $16–$20 per hour. Specific hiring locations, work hours, and benefits are not stated in the posting.
Go here to apply.
9 – Koala Health – Customer Care Specialist
Remote in the United States; applicants must be authorized to work without employer sponsorship. Full-time, Monday–Friday, 9:30 a.m.–6 p.m. Eastern. Help pet owners with orders, products, and website questions through inbound and outbound calls, email, and chat. Requires a high school diploma or equivalent, at least two years of customer service experience, one year in veterinary care, healthcare, or a related medical setting, and six months using computers and web-based tools professionally. You’ll need a private workspace and reliable broadband internet. Pays $18/hour. Benefits include medical, dental, and vision insurance, PTO, and a 401(k).
Go here to apply.
10 – Interwell Health – Member Support Coordinator
Remote in the United States. Work Monday–Friday, 10:30 a.m.–7 p.m. Central. Answer high-volume inbound calls from patients and providers, handle general questions and referrals, and connect callers with the appropriate team. Requires at least one year of customer service or administrative support experience, strong communication skills, and familiarity with Microsoft Office. Healthcare or inbound contact-center experience is preferred. No degree requirement is listed. Pay is not disclosed.
Go here to apply.
In Conclusion
This is just a small sampling of the phone jobs out there that don’t require any selling. There are many other similar jobs available that might be hiring at any given time, and the number is growing every day.
Want Access to Even More No-Sales Phone & Customer Service Jobs?
If you’re serious about finding legitimate work-from-home phone jobs (especially ones that don’t involve sales), FlexJobs is one of the best tools you can use.
They regularly list remote customer service, call center, and support roles like the ones above, and every job is hand-screened to be scam-free.
You can try FlexJobs for just $2.95 for 14 days, browse as many remote phone jobs as you want, and cancel anytime if it’s not a fit.
👉 Go here to check out FlexJobs and see what phone jobs are available right now.
Photo by Polina Tankilevitch: https://www.pexels.com/photo/a-man-in-white-shirt-having-a-phone-call-8553796/
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.