TELUS Review – Remote Search Evaluation & AI Training

Updated October 20, 2024.

TELUS has changed a lot since the last time I wrote about them, so I decided to write an updated post since so many of you are looking for non-phone work at home, and search evaluation certainly fits the bill for that.

TELUS Digital lists AI Community opportunities for people in many countries, but eligibility depends on the project and your location. Some are freelance contractor projects, while the wider company also hires employees. You should check the employment type in each listing.

What TELUS jobs are out there?

I used to classify this is just search engine evaluation, but I should probably expand on that a little since there are so many different types of jobs.

But search engine evaluation, if you aren’t familiar, is generally comparing search engine search queries to ensure that the results that match up with them are relevant.

I’ve never personally worked for TELUS, but I have done this kind of work for Leapforce, a similar company that is no longer operating.

You can read my full breakdown of what a search engine evaluator does here.

Here is the breakdown of some popular home-based jobs TELUS has available:

• Multimedia Judge – Determining the relevancy of video and images for search results.
• Internet Search Administrator – Improve search results by rating keyword and search term combinations.
• Speller Web Content Assessor – Help determine the best spelling for queries that are entered by users into search engines.
• Query Understanding Judge – Improve search results by rating keyword and search-term combinations. May include text, video, images, and adverts.
• Ad Assessor – Comparing user search engine queries and advertiser keywords with website landing pages, judging relevancy.
• Internet Crowd Worker – Capturing your opinions to ensure the best results possible are achieved and to make a difference to the user experience.
• Web Content Assessor – Same as other positions above, rating keyword and search term combinations.
• Internet Assessor – You get the opportunity to express your opinion on the quality and content of the web.
• Social Media Internet Assessor – Same as above, but with focus on social media.

Additionally, there are often positions open that deal with training AI (Artificial Intelligence).

You can learn more about each position by visiting the TELUS jobs page for their crowd work / AI community.

You will notice that some of the positions only want people who speak a certain language, so look for that before you apply.

How much does TELUS pay?

Pay depends on the project, your location, and the type of work. There is no single hourly rate that applies across the AI Community. Some projects pay by the task, so you should read the compensation details for the specific opportunity before applying.

When does TELUS pay?

You should confirm the payment schedule for your project before accepting work, since terms can differ.

Is it flexible?

Some freelance AI Community projects let you choose when and how much you work, depending on task availability. Weekly minimums, maximums, and deadlines vary by project, so there is no single weekly-hour requirement across all AI Community opportunities.

You should look for a home-based project that explicitly offers the schedule you need, and check its weekly commitment before applying.

How does the application process go?

You’ll have to take an exam, complete with study materials for you to look over. They will probably give you around one week to finish it.

Then it will take some time for you to get your email saying you’re “in” and start working. So the entire process of applying and then actually starting work at TELUS could take a couple of weeks.

If you fail the exam, you do get one more chance to retake it. They will send the invite to retake the test to your email probably  a week to two weeks after you failed it the first time.

What are the requirements?

You need to be fluent in your language and also good at browsing the internet. No college degree is required. You do have to upload a resume.

If you don’t have a resume, you can use ChatGPT to quickly create a resume for you.

As far as tech requirements go, you need:

• Ownership and regular use of a smartphone (Android V5 or higher or iPhone running iOS version 14.0 or higher) and a desktop/laptop with internet connection at your expense.

Overall Feedback on TELUS

This is an old, established company that has been hiring home-based workers for years. They are absolutely known for paying.

The feedback from workers is so/so. Lots of people enjoy the work, but apparently they can be kind of strict when they do reviews on you and some people get suspended or let go without much warning.

Pay and task availability vary, so you should compare the compensation and time commitment for the specific project before deciding whether to apply.

How do you sign up?

Go here to see the available TELUS jobs for your area. Good luck!

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