If you enjoy figuring out why an app or website isn't working, you may be able to turn that skill into a remote job. Not all remote jobs require a degree, and for the listings below, a tech degree isn't always part of the requirements!
The openings below involve helping customers through chat, email, forums, or support tickets.
Note that while a degree isn't mentioned, some of the listings below do ask for hands-on experience, and I've included those details so you can see what each company expects.
These openings were checked on October 2, 2026. They are open as of today, but remember that remote jobs close quickly.
Current Non-Phone Tech Support Openings
1 – CoreBridge – Customer Support Representative
CoreBridge makes business software for print shops, sign companies, and other custom manufacturers. This remote U.S. opening is available to both full-time and part-time applicants.
You would help customers through email, chat, and support tickets, work through software problems, and write helpful instructions.
The company calls this an entry-level opportunity. Previous customer service experience is a plus, but it isn't required, and no degree requirement is listed. You'll need clear writing, good problem-solving skills, and the ability to learn new software.
Pay and exact working hours aren't listed.
Go here to apply at CoreBridge.
2 – PushPress – Customer Support Specialist
PushPress makes software for gyms and fitness studios. Its full-time support opening involves answering customer chats in Intercom, troubleshooting problems, following up on open conversations, and keeping support information current.
This is remote in the U.S., but California, New York, and Washington residents are excluded. Pacific Time availability is required, and the company is giving priority to applicants in that time zone. Sunday–Thursday availability is preferred.
The listing asks for about one to two or more years in customer support, customer success, or another customer-facing software role. No degree requirement is listed.
Pay isn't disclosed. Benefits include health coverage, a 401(k) match, paid time off, and work-from-home and wellness stipends.
Go here to apply at PushPress.
3 – Ashby – Product Support Specialist, Americas
Ashby makes hiring software, and this full-time opening is remote in the U.S. or Canada. You would investigate support tickets, troubleshoot software connections, explain how features work, and help customers solve more involved problems.
This one does require experience. Ashby expects you to have supported business customers and handled complex software problems from start to finish. No degree or minimum number of years is listed, but you should be comfortable doing detailed technical investigations.
U.S. pay is $70,000–$90,000, or $81,250–$104,250 in New York City and San Francisco. Canadian pay is CA$70,000–CA$90,000. Benefits and equity are included.
The application lists Monday–Friday and Tuesday–Saturday shifts. Some weekend coverage and occasional schedule changes are expected.
4 – SpotMe – Technical Support Engineer
SpotMe makes software for online and in-person events. This opening is remote for U.S. applicants in Eastern or Central Time. You would handle live chats and tickets about event setup, logins, audio and video, browsers, and other technical problems.
A technical education is an advantage, but SpotMe also accepts hands-on experience in technical support, software support, IT, testing, or event technology. It doesn't state a minimum number of years. You need to stay calm and troubleshoot quickly while customers have events running.
Pay isn't listed. The application asks about rotating shifts between 7 a.m. and midnight Central across all seven days. An on-call rotation is also part of the job.
5 – WPMU DEV – WordPress Support Specialist
WPMU DEV, part of Incsub, hires remote workers around the world. This full-time role involves helping customers fix WordPress websites, plugins, and hosting problems through email, chat, and forums.
You'll need at least two years of WordPress experience, plus the ability to work with PHP, CSS, MySQL, and HTML. The company also expects WordPress troubleshooting skills and familiarity with browser developer tools. No degree requirement is listed.
The job is 40 hours per week, with weekend availability and a 4 p.m.–midnight UTC shift. Pay isn't disclosed; the application asks for your desired hourly rate in U.S. dollars.
You must complete a technical task with your application. The hiring process includes another task and a paid four-to-six-week trial before a more permanent role is offered.
Before You Apply
Look closely at the experience requirements. On your resume, give examples of problems you've solved and tools you've used.
If you've helped people learn an app, written step-by-step instructions, or tracked customer issues, explain what you did! That experience is relevant.
Looking For More?
If so, FlexJobs is a good way to find them if you create an account and do a search. Their job board isn't free, but I've been a member and found it to be really useful for me because all the job leads fit the following criteria:
- All jobs are either remote or flexible in nature
- Scam-free (all jobs vetted by humans before posting)
- No ads or junk on their site, so you can browse distraction-free
- Hundreds of jobs posted every day across tons of categories
- Respected, long-standing, and truly useful
They let you try them out for 14 days for $2.95. So there is not much risk if you just want to create an account and see if you find anything you may want to apply for.
Good luck!
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.