Updated Sept. 24, 2026.
If you are interested in remote content moderation jobs, ModSquad is a legitimate company frequently offering these positions.
I've had ModSquad listed on this site since 2013, and I periodically revisit this review to make sure the information still reflects how their remote opportunities work.
Is ModSquad Legit?
Yes. ModSquad is a legitimate company that has been operating since 2007 and hires remote workers for customer support, content moderation, trust and safety, community management, and related projects.
The important thing to understand is that many “Mod” opportunities are project-based gigs, while ModSquad also has regular career positions. Pay, hours, location requirements, and the amount of available work can vary depending on the project.
People who work on ModSquad projects may be bound by non-disclosure agreements covering client and project information. However, ModSquad does publicly share details about individual opportunities, and those details can vary quite a bit from one project to another.
But, I've done my best to provide as much information as I can for you so you can decide if this might be something to pursue.
ModSquad operates globally, supporting more than 50 languages in over 90 countries. However, that doesn't mean every project is open worldwide.
Where you can work from depends on the specific opportunity, so be sure to check the location requirements before applying.
What Does the Job Involve?
ModSquad offers work in customer support, content moderation and trust and safety, community management, and social media.
To summarize, moderators may review user-generated content and help keep online communities and platforms safe, while customer service workers may assist customers through chat, phone, email, or support tickets, depending on the project.
Social media professionals handle all things social media for ModSquad's clients.
So, this is not a guarantee of a non-phone job, although some projects may be non-phone. Be sure to read the specific project description because some ModSquad opportunities do require phone work.
How Much Does ModSquad Pay?
ModSquad does not advertise one standard hourly rate for all Mods. Pay varies depending on the project, role, location, skills, and other requirements.
As of September 2026, Glassdoor shows reported hourly ranges of about $14 to $20 for Content Moderators, $14 to $24 for Moderators, and $14 to $18 for Customer Service Representatives at ModSquad. These are third-party reported estimates, not guaranteed ModSquad pay rates.
The best indication of what you might earn will be the information provided for the specific project or position you're considering.
Your actual rate will vary depending on the project or position you're hired for.
What Are the Requirements to Work for ModSquad?
If you have moderation, social media, community management, or customer service experience, you may have a shot at getting in here. The qualifications vary by project, though, so some opportunities may require particular experience, skills, languages, or availability.
As stated above, ModSquad works with people in many countries, and knowing another language can definitely be a plus. Just remember that location eligibility varies by project.
If you don't have direct moderation experience, don't necessarily count yourself out. Customer service experience isn't limited to online customer service experience, and transferable experience may be useful depending on the project.
Make sure your resume details any work you've ever done (online or offline) that could be considered customer service.
If you're still sorting through different kinds of remote work, I also have a $10 Work at Home Guide that covers a broader range of legitimate work from home options.
Are ModSquad Jobs Flexible?
They can be, but flexibility varies by project. Some opportunities may give you flexibility in choosing available shifts, while others have specific operating hours, minimum availability, or weekday and weekend requirements.
So, if you're looking for flexible online jobs, ModSquad may be worth checking, but read the schedule requirements for the specific project before applying.
What Do ModSquad Workers Say About the Company?
You can find hundreds of worker reviews for ModSquad on Glassdoor. Ratings and recommendation percentages change over time, so I recommend checking the current reviews there if you want the latest feedback.
Employee reviews on Glassdoor highlight both positive aspects, such as flexibility and the ability to work from home, and challenges, including variable pay rates and project stability.
Also, some reviewers report being removed from projects with little notice or having inconsistent project availability. That makes me think that if you get work here, you probably need a work from home side hustle in place just in case something like that happens.
As far as the work is concerned, reviews are mixed. Flexibility and working from home are recurring positives, while project stability and variable hours or pay are among the concerns workers mention.
How to Apply for ModSquad Jobs
ModSquad separates its regular career openings from its project-based Mod opportunities. If you're interested in the gig-style work described in this review, use the “Become a Mod” option on their official careers page. You can also view regular employee openings there.
Looking For More?
If so, FlexJobs is a good way to find them if you create an account and do a search. Their job board isn't free, but I've been a member and found it to be really useful for me because all the job leads fit the following criteria:
- All jobs are either remote or flexible in nature
- Scam-free (all jobs vetted by humans before posting)
- No ads or junk on their site, so you can browse distraction-free
- Hundreds of jobs posted every day across tons of categories
- Respected, long-standing, and truly useful
They let you try them out for 14 days for $2.95. So there is not much risk if you just want to create an account and see if you find anything you may want to apply for.
Good luck!
Photo by Sarah Chai: https://www.pexels.com/photo/woman-with-cup-sitting-on-couch-while-working-on-laptop-7282637/
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.