Updated February 6, 2025.
Are you looking for a legitimate, customer service related remote job? Sedgwick Claims Management Services (Sedgwick CMS) offers remote jobs, and some of them are non-phone!
Sedgwick is known for offering various customer support roles, including e-support, which involves helping customers via chat and email.
What is Sedgwick CMS?
They are a global claims management company that helps people as well as businesses handle insurance claims, disability claims, and various risk management services.
Sedgwick has been around for many years, and they still employ thousands of people worldwide in remote positions.
Sedgwick Work From Home Jobs
Sedgwick has many work from home jobs open, including both phone-based and non-phone-based jobs. Some of the most popular remote roles you find on their jobs page includes:
- Care Team Representative – Helping with claims processing and customer support.
- Disability Representative – Handling disability-related claims.
- E-Support Specialist – Providing customer service via chat, email, and messaging/social media.
- Service Center Associate – Supporting customers and managing claims.
To see their latest openings, visit Sedgwick’s official careers page.
Pay and Benefits
I did some digging, and most employee reports and past / current job postings indicated that Sedgwick's remote jobs usually start at around $15 hourly. Some will pay more depending on experience and skills needed.
Additionally, Sedgwick offers benefits! If hired, you can enjoy:
- Medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and paid holidays
Note that some positions may offer different benefits, so you might want to verify what you will receive before accepting a job offer.
Does Sedgwick Provide Equipment?
They typically provide remote workers with the necessary equipment to do the job. This will probably include a company-issued laptop and headset.
In the past, they've also offered a $75 monthly phone and internet reimbursement, but I can't find any concrete info on whether or not they still do that, so be sure to verify if this is important to you.
Employee Reviews: What’s It Like Working for Sedgwick?
Based on recent Glassdoor and Indeed reviews, employees highlight the following pros and cons:
Pros of Working For Sedgwick:
- Competitive pay and decent benefits
- Remote work opportunities with flex schedules
- Supportive management and training programs
Cons of Working For Sedgwick:
- Workload can be high, especially in claims processing roles
- Some workers say it's a super fast-paced jobs, and the performance metrics are strict
You can check Glassdoor to see the rest of the reviews. As of today, they have a 3.2 star rating.
How to Apply for Sedgwick Work From Home Jobs
Just go to Sedgwick’s official careers page and do a search for open jobs. The remote jobs are usually indicated as such in the job title.
Looking For Even More Legit Remote Jobs?
FlexJobs is one of my favorite sites to use for finding remote jobs and learning about new companies that hire remotely.
Most of what I see there when I check the listings pays well above minimum wage and are known companies.
The great thing about FlexJobs is that they guarantee ALL listings are scam-free. They list hundreds of jobs — all of which are either remote or flexible in nature — five days per week.
There are also no ads on the site!
Because there are no ads, they do charge a membership fee since that is the only way they can see a return on their job-searching efforts.
But it's cheap — you can get access for a few weeks for just $2.95 for 14 full days!
If you sign up and don't like it, it's very easy to cancel right away so you are not billed again. You can do it any point during your 14 days of checking things out.
Go here to check out FlexJobs.
Good luck to you!
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 14 years. Her findings are published weekly here at Real Ways to Earn.