You know the feeling. The feeling of betrayal. That horrible sinking feeling in your stomach that confirms what you already suspected. You’ve been scammed by a work-at-home company.
If you have been working at home for any length of time, either you or someone you know has been scammed. While it doesn’t seem to happen as much as it once did–thanks to websites like this one–it still does happen.
What Are the Warning Signs of a Work-at-Home Scam?
While it’s not always bluntly obvious, there are a few questions that you may consider. Ask yourself:
- Was I forced to “buy” something (training materials or a “system”) to work from home?
- Does the company have a website with updated contact information?
- Could I verify (call or email) the company's information in the contact part of their website?
- Are any of the web pages missing or are a 404 error?
- Are there any online reviews about this company?
- Has anyone at any of the work-at-home forums worked there with a positive experience?
- Does it claim that anyone can do it and make a large amount of money quickly?
- Was there a separate website just for applying and collecting your personal information?
- Once hired, were you told that you had been overpaid and need to wire the remainder to a third party?
- Were you offered the job without an application, resume or interview?
- Were the salary or hourly details questionable or unclear?
- Did they initially contact you instead of the other way around?
- Did you receive the job instantly or within a few hours?
As always, there are exceptions. Even legitimate companies might have you pay between $25 to $85 for a background check. Some IBO’s such as Arise will require that you incorporate and buy training or classes.
While scammers aren’t limited to any particular type or industry of work-at-home jobs, the biggest culprits seem to be data entry jobs and mystery shopping jobs.
The reason? These are considered easy, stress-free jobs that most people can do and would enjoy doing. So, if a scammer wants to “take out” a large number of potential work-at-homers, these would be the two best industries to target.
Where Can You File Your Complaint?
There are actually six places to file your complaint, and each place will need the information for different reasons.
The first place to start would be the Federal Trade Commission. You may file a complaint online here or call 1-877-FTC-HELP. The Federal Trade Commission will want to hear about it, so they may put the “employer” out of business and start a potential investigation bringing the scammer to justice.
The Federal Communications Commission (FCC) is probably the next best defense against scammers. How so? Scammers are very good at what they do.
Have you ever noticed how scammers use similar phrases and language to appeal to the desperate job seeker?
Sometimes the same scammer will have online advertising for the work-at-home opportunity as well as a robo call telling job seekers to go to the website and sign up. The FCC would want to be made aware of all forms of communication affiliated with a particular work-at-home job scam.
In the past before the Internet, telemarketing schemes and mail order schemes were the bulk of the complaints being filed against suspicious work-at-home companies.
These two forms of communication are still being used to promote work-at-home scams many times in conjunction with other forms of online advertisement. To file a complaint with the FCC, go here.
Although large, Google also likes to be made aware of these types of scams, since most of these scams have two goals in mind.
First, to rob you of your hard-earned money and second, to phish for or collect your personal information. Google has a brief online form already set up for you to take care of this here.
While a lot of people don’t know about this next one, the Internet Crime Complaint Center also needs to be made aware of the incident. The Internet Crime Complaint Center is a partnership between the FBI and the National White Collar Crime Center. They also have already prepared an online form for you or any eyewitness third party to file here.
Next in line is the Better Business Bureau or BBB with an online form here. You may wish to still follow up with a phone call. Unfortunately, some of the harder-to-detect scams may actually have had BBB accreditation, but the BBB can expel them and give them a bad grade.
Lastly, report the incident to your local police department to see if demographics played a role. Sometimes scammers only target a certain demographic, area code or zip code. Also, once your local police department knows about the scam, they can better advise others calling in with questions.
What Precautions Should You Be Taking While Waiting to Hear Back From the Authorities?
- Cancel all logins, passwords, and accounts associated with the scam.
- Order a credit report and study it carefully for discrepancies.
- Contact the company if possible (many times it isn’t possible).
What Will “They” Do?
Once all of the authorities listed above are notified, they will work independently and with the FTC and your local authorities to bring these culprits to justice. It doesn’t always happen overnight, but over time it can happen.
Can You Recover Your Money and Personal Information?
Not always, but the sooner the scam is reported, the better.
Government agencies rarely are able to get your money back; however, there are state agencies that can mediate on your behalf if the business had a business license. If the seller was local, then a small claims court might also offer some much needed relief.
Many times charges can be disputed with your credit card company and certainly warn your creditor about this incident and any potential additional charges.
How Can You Continue to Work at Home After Something Like This Happens?
It is never easy to regain confidence after an ordeal like this.
However, there are many great blogs–like this one–that also offer help and opinions about online jobs from home. So before you sign up for anything, read and do your homework. Just do a Google search on work-at-home job blogs.
If you're unsure the work at home job you're considering is legit, we have posed a scam checklist to help you out.
P.S. – Have You Checked Out FlexJobs?
If you want to absolutely guarantee that you won't get taken in by a work at home scam, FlexJobs is a good option. Every single job they post is hand-screened for legitimacy. FlexJobs also focuses on remote and flexible jobs, so it's ideal if home-based is what you need.
A membership is $14.95 a month, but you can use promo code AFFILPROMO to get 30 percent off of that price. They make it very easy to cancel if you decide that it's not for you.
300 More Flexible, Non-Phone Work at Home Jobs
Do you want to work at home but you can't do so using a phone? If so, I have some great non-phone options for you in my latest e-book. It is only $5!
In this book, you'll find links to 300 companies offering different types of non-phone work at home jobs, including:
- Data entry
- Chat agent operators
- Freelance writing
- Search evaluation
- Many more!
Each job listing also has a short summary with any relevant information I can find (pay, what countries it may be open to, etc.).
Good luck to you, and I hope you find this ebook helpful if a non-phone job is what you are looking for.
After payment, you will receive the email containing your download.
2 thoughts on “How and Where to Report a Work-at-Home Scam”
The better business bureau is not reliable. They are not a Government Organization and only support those who pay their fee. So there are some companies that are not scams that are not with the BBB while there are some scams who are supported by the BBB.
@J – Yes, that is true. However, it never hurts to make the BBB aware of the incident should the company ever apply in the near future. It is good to cover ALL bases in the case of a scam even the less responsive ones.
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