Updated October 10, 2026.
One of my readers commented on my post about phone mystery shopping with some information on another company called Perception Strategies.
This really intrigued me because it’s similar to the other companies, but it’s within the healthcare industry only.
Also, this company doesn’t just do phone mystery shopping. They also offer in-person shops, process shops, and observation shops as part of their healthcare research services.
What does the mystery shopping involve?
The company’s phone shops sometimes involve calling healthcare providers to ask about appointments, customer service, or prices. Their in-person shops are another way to learn about the experience people have when dealing with a healthcare provider.
The company uses detailed shopper reports to help its clients understand that experience and see where improvements can be made.
How much does Perception Strategies pay?
Unfortunately, the pay is not publicly available, and I could not find that info online.
How much work can you expect?
This is best viewed as a supplemental income opportunity.
What are the requirements to apply at Perception Strategies?
Being detail-oriented and reliable is important for this kind of work. The current application asks for your email address and whether you have daily access to a computer.
Also, detailed reports are part of the service they offer, so good writing skills are important. You need to be able to explain what happened during a shop clearly.
How does the application process work?
Perception Strategies has a form you can fill out on their website. You just put in your contact info and answer the questions about your location and background.
Please keep in mind that, just as it is with all companies, their staffing needs likely fluctuate so they may or may not need new phone shoppers right now.
Do you want to go ahead and apply for mystery shopping with Perception Strategies?
You can find the shopper application here.
You can also see even more telephone mystery shopper earning opportunities if you’re interested in doing this for more than one company.
Want to Learn More About Mystery Shopping?
If this has you interested in trying mystery shopping but you’re not quite sure where to start, you should take a look at my Mystery Shopping Guide.
Inside, I explain how mystery shopping works, what you need to get started, and how shoppers are usually paid. You’ll also find a big list of places to apply, including options for phone shops you can do from home.
And because there is more to it than just signing up with a company, I’ve included tips on choosing assignments, writing clear reports, and spotting scams so you know what to watch for before getting started.
👉 You can get my Mystery Shopping Guide here.
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.