How to Get Paid to Answer Emails From Home

Do you want to get paid to answer emails, working remotely? This is the topic of our blog post today!

Before I share how you can get paid to answer emails from home, you need to know there are LOTS of work at home scams out there claiming you can do this for tons of money.

Many people are interested in things like answering emails from home or getting paid to text, working from home, because it sounds like easy work. And so scammers like to take advantage of people who are looking for email-answering jobs.

To stay safe, just keep in mind that if someone is offering you lots of money for what they claim is easy, mindless work, it's probably a scam!

Additionally, be very wary of anyone trying to get you to pay them to work, and don't trust “employers” who try to recruit you over WhatsApp, Google Hangouts, or any other instant messaging systems.

Below are the best, non-scammy ways I've come up with for you to actually get paid to answer emails from your home.

Ways You Can Get Paid to Answer Emails From Home

Customer Service – Email Support

There are many, many work at home customer service positions that require responding to emails.

Most often, I do see that companies want you to not only answer their emails, but also take phone calls and respond to chats. It's kind of difficult to find a customer service job that is just email support for some reason! I haven't seen any in a very long time.

Below, I've listed some companies that regularly hire people to work at home doing customer service that will involve answering emails (although you may also be providing support through other channels just depending on the company's needs).

Apartment List – Customer Service Agent (contract, remote, U.S.). Provide email support to renters using Zendesk, ensuring timely, clear, and helpful responses. Tasks include handling customer inquiries, tagging/routing tickets, escalating bugs through Jira, managing account requests, and identifying trends to improve renter experience. Requires experience with Zendesk (or similar), strong written communication, attention to detail, proactive issue-spotting, and comfort working independently in a fast-paced, remote setting. Familiarity with Jira or Iterable is a plus. Flexible set weekly schedule based on availability/time zone.

Credible – Client Success Specialist (contract, remote, U.S.). Support customers by answering inquiries via phone, live chat, and email across Credible’s financial product lines (student loans, personal loans, credit cards, mortgages, insurance). Responsibilities include handling high-volume inbound inquiries, conducting outbound campaigns, assisting customers with site features, spotting service trends, and working closely with the client success team. Requires 1–3 years of customer service experience (call center preferred), strong computer/software proficiency, and ideally Salesforce experience. Bachelor’s degree preferred but not required. Must be available for some weekend/evening hours; hourly pay (non-exempt). Locations: AZ, CA, MD, MA, NV, NJ, NY, NC, OR, PA, TX.

Rue Gilt Groupe – Member Services Agent (Call Center/Contact Center). Remote (available in FL, PA, NC, KY, TX, SC, GA, IN, WI, MN, NH, MO). Full-time. Provide outstanding customer support via phone and/or email, actively listening to customers to understand their needs and concerns, and using critical thinking and problem-solving skills to resolve issues efficiently. Requires a minimum of 1-year call center experience within the last 5 years, willingness to work any shift including weekends (Monday – Sunday from 9am-9pm EST), and a private workspace with a hardwired internet connection meeting specified speed requirements. Starting pay is $17.00 per hour.

Bamboo Health – Customer Support Specialist. Remote (U.S. only). Provide support via phone, email, and chat for customers using healthcare software. Troubleshoot technical issues, resolve product concerns, and document recurring problems. Must have strong analytical skills, customer-centric communication, and experience with PC configuration. Preferred: call center experience, IT Help Desk or A+ certification, and a degree in Computer Science or related field. Quiet home workspace and consistent availability during scheduled hours required. Full-time role with competitive pay, benefits, and growth opportunities.

Virtual Assisting

As a work at home virtual assistant, you can specialize in email management and offer this service to your clients.

There are many, many business owners who get more emails a day than they can handle. So, it makes sense that they may want to outsource the task of answering them.

You can work for yourself as a virtual assistant, or you can work for a company who hires virtual assistants.

As a virtual assistant who works for yourself, you have more control over what services to offer your clients, which means you can be sure that answering emails is part of your services.

If you are working for someone else as a virtual assistant, there's a good chance you will still be spending time answering emails for your clients, but not a guarantee. Each client will have their own specific needs, and each company will ask you to do different things.

The following companies hire work at home virtual assistants on a regular basis:

• Belay
• Boldly
• Time, Etc. 

My e-book, Your Quick Guide to Working at Home as a Virtual Assistant, has a list of 50 companies that hire virtual assistants and provides more information on working for yourself as a virtual assistant if you would prefer to go that route.

Post Your Email Management Services On Freelancer Job Boards

If you don't really think you want to work as a virtual assistant, you can always take advantage of freelancer platforms and advertise your email management services.

You can usually set your own rates on freelancer sites, but it can be hard to get the word out about your services when others are offering the same service.

The idea is that, over time, you'll get good ratings from clients you've helped, and these ratings and reviews will show up on your profile — which leads to more clients and of course more money.

Consider the following job boards for posting your email management services publicly:

• People Per Hour
• Freelancer
• Upwork
• Fiverr
• Guru

Extra Cash Idea – Get Paid to Read Emails

I've posted a lot about rewards sites in the past that pay you for different tasks. Most of these sites are best known for paying you to answer surveys, shop online, do short tasks, and stuff like that.

What you may not know unless you've used these types of sites is that some of them will also pay you to read emails.

This is very, very little money and I'd only recommend bothering with it if you are someone who likes using these types of sites for fun. If you do, you might want to sign up for the ones that pay you to open and read emails.

If you happen to have a separate email from your main email to sign up with, I'd recommend doing that and using it just for sites like this — just in case you happen to get tired of all the emails you will get and no longer have interest in earning a few cents to open and read them.

The following rewards sites are known for paying people a little bit to open and read emails:

• Kashkick
• Inbox Dollars
• Swagbucks

I hope this post has given you some ideas for how you can work from home and answer emails! Good luck if you pursue anything listed above!