Chat jobs are some of the most sought-after non-phone work at home positions. It seems there are almost as many people who want to do this at home as there are people wanting to do work at home data entry!
Sadly, there are not as many opportunities out there for this as there are work at home phone jobs.
But, if you have small children at home with you, the majority of the phone-based jobs may not work.
This is because of the “no background noise” requirement these companies typically have. So chat and/or email based customer service positions do seem ideal if that's your situation.
I've dug around today and compiled a list of companies have remote chat openings. All jobs below are confirmed OPEN as of 9/22/26.
Chat Jobs From Home
Novig – Customer Experience Specialist (Seasonal). Remote; exact eligible locations are not specified. Full-time seasonal, 40 hours weekly; day or night/weekend shifts are available. Support users entirely through live chat and email, troubleshoot accounts and transactions, and resolve time-sensitive issues. No degree or minimum years of experience are listed. Benefits include health coverage, paid holidays, sick leave, and 401(k) matching. Pays $25/hour.
PushPress – Customer Support Specialist. United States; remote, excluding CA, NY, and WA. Full-time; Pacific Time availability is required, and Sunday–Thursday availability is preferred. Respond to incoming customer chats in Intercom, troubleshoot issues, manage support conversations through resolution, and escalate cases when needed. No degree requirement is listed. Requires 1–2+ years of customer support, customer success, or other client-facing SaaS experience. Benefits include health coverage, 401(k) matching, flexible PTO, equity, and work-from-home and wellness stipends. Pay not disclosed.
TeamBuilder – Customer Support (Tier I/II) Representative. Remote. Full-time, entry-level; some shift flexibility may be required. Handle roughly 20+ support tickets daily, assist customers through live chat and email, troubleshoot platform issues, and document and escalate cases. An undergraduate degree is strongly preferred, but equivalent work experience is accepted. Some technical customer-service or help-desk experience is preferred. Benefits, PTO, bonus potential, and equity are offered. Pay not disclosed.
Whatnot – Trust & Safety Agent. Phoenix, AZ; remote, but applicants must live within commuting distance of the Phoenix hub. Full-time; weekends and some holidays are required. Investigate fraud and suspicious activity, review transactions, and provide inbound email and chat support. A four-year degree is a plus, not required; requires 1–5 years of trust and safety, customer service, fraud, user experience, or fulfillment experience. Benefits and home-office support are offered. Pays $24.04–$28.85/hour.
Sleeper – Customer Success Associate (Night Shift). United States; remote. Full-time night shift, with weeknight, weekend, holiday, and major-game-day availability required. Support users through email, chat, and social media, troubleshoot account and product issues, and assist with transaction and fraud reviews. No degree requirement is listed. Requires 2+ years of customer support or customer success experience. Benefits include health coverage, 401(k), and unlimited PTO. Pay not disclosed.
BaubleBar – Seasonal Customer Care Associate. United States; remote temporary position lasting approximately 12–18 weeks. Up to 40 hours weekly after training; multiple shifts are available, with weekends and holidays sometimes required. Handle high-volume customer inquiries through email, social media, and live chat. No degree requirement is listed. Requires 2+ years of professional customer-service experience. Applicants provide their own computer and internet connection. Pays $17–$19/hour.
NexRep – Resource Specialist. Remote employee position; exact eligible locations are not specified. Variable-hour role with daytime, evening, and overnight positions available; weekends and holidays may be required. Provide real-time chat support and coaching to independent contractors, review performance data, maintain client resources, and communicate updates. No degree or minimum experience requirement is listed. Microsoft Office 365 and strong Excel skills are required. Pay not disclosed.
Perplexity – Consumer Support Specialist. United States; remote. Full-time. Handle high-volume user inquiries through email, chat, Slack, and community channels, troubleshoot product and account issues, document bugs, and maintain help-center resources. Requires 3+ years of customer support, user operations, or technical support experience, preferably in SaaS or tech. Benefits include health, dental, vision, retirement, and equity. Pays $100,000–$115,000/year.
Umbrel – Customer Support (Non-Technical). Remote; full-time. Support users through email, Discord, website chat, forums, and social media, assist with order changes, returns, replacements, repairs, and shipping issues, and create help guides and knowledge-base content. No degree or minimum years of experience are listed. Strong written communication and customer-service skills are required. Pay not disclosed.
Rocket Money – Operations Associate. United States; remote, with Eastern Time Zone hours required. Full-time; Monday through Friday, 8 AM–4:30 PM ET. Handle member inquiries entirely through inbound chat and email, manage multiple support queues, resolve account and financial-service issues, de-escalate concerns, and follow up on open requests. No degree or minimum years of experience are listed; prior chat or email customer-service experience is a plus. Benefits include health coverage, 401(k) matching, unlimited PTO, and tuition reimbursement. Pays $20–$22/hour plus bonus.
Other Companies With Occasional Chat Jobs
Most of the companies I'm about to list are best known for their work at home customer service/phone support jobs, but they have all occasionally had some chat openings.
These companies mainly offer customer service/phone jobs, but they’ve all had chat-based roles in the past.
Use “work from home” in quotes when searching their job boards to find remote roles quickly.
A Few Tips For Finding More Chat Agent Jobs
You may want to keep your eyes on freelancer sites like Upwork for chat/email support positions because sometimes companies and individuals recruit workers for chat jobs through there.
Also, you can do your own search for chat work at home via Indeed.com and FlexJobs.
I love FlexJobs because it is ad-free, scam-free, and very inexpensive to use!
You can check it out for just $2.95 for 14 days. There are frequently chat support jobs, phone support jobs, and other types of jobs listed from reputable companies (remote and flexible, too).
If I come across any new companies, I always try to include these in the free weekly newsletter as well.
Photo by https://kaboompics.com/: https://www.pexels.com/photo/photograph-of-a-woman-with-her-hands-behind-her-head-7320604/
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.