Do you have a call center background? Do you have think you have what it takes to become a call center auditor? Then the work-at-home (WAH) QA Evaluator at CallCenterQA may be just what you are looking for!
What Exactly is CallCenterQA?
CallCenterQA is a telecommuting company that hires both telecommuters as well as disabled individuals and homebound parents part-time to provide call auditing and evaluation services to clients. Basically, this is a telephone mystery shopper earning opportunity.
What Does a QA Evaluator Do For CallCenterQA?
The QA Evaluator at CallCenterQA calls businesses to feign interest in their services, but the real purpose of the call is to evaluate it. After you do each call, you write a review of it and then email it back to CallCenterQA. You are paid after your evaluations are approved.
What Skills Do You Need to Work For CallCenterQA?
A QA Evaluator at CallCenterQA should possess the following:
- an excellent telephone presence
- great listening skills
- strong attention to detail
- excellent writing skills
- a desire to provide a great evaluation service
Besides the skills listed above, it's beneficial if you have a call center background, but it's not a requirement. You will be required to make two unpaid test calls before being accepted to work at CallCenterQA.
What Are the Computer and Equipment Requirements at CallCenterQA?
The computer and equipment requirements are relatively liberal. You will need to be able to send and receive emails, and you can use any sort of phone for making the calls, including Skype or Google Voice.
What Are the Hours and Pay at CallCenterQA?
This is part-time work and very flexible, but it goes without saying you'll need to make the calls to the businesses during their business hours which might include days, evenings, and/or weekends. CallCenterQA will contact you when they have calls for you to make, and you won't necessarily know how long you'll have to wait for work. For this reason, you should not depend on CallCenterQA as your sole source of income.
What is the Pay and When is Payday at CallCenterQA?
You earn a flat rate per call, about $5 for each call. Pay is via Paypal and they are known for paying fast for the calls you do — within a week or less. Many people report being paid within 24 hours of completing their evaluations.
Are You an Independent Contractor or an Employee at CallCenterQA?
You are an independent contractor and responsible for your own taxes. Should you make over $600 a year, you will be sent a 1099 Income Tax Form.
What is My Overall Impression with CallCenterQA?
I think if you have the call center experience and you are a bit burned out on calling then this is a good chance to put all of this experience to use.
How Can an Interested Applicant Apply to CallCenterQA?
Go here to start the process. You will need to fill out the brief form and then attach a cover letter and resume.
Note – Some readers have mentioned that they were not able to get their applications to go through using Yahoo! mail, so it might be best to apply via Gmail or some other email service provider if you use Yahoo! – Anna
Good luck to all who apply.