I’ve had a lot of people ask me recently about phone jobs from home where it’s possible to work night shift. This is a big deal to some of you because working in the middle of the night might be the only work from home option (at least for phone jobs) due to kids being up and about during the day, a job you work during daytime hours, etc.
I’ll be honest that what I’ve found offering overnight hours isn’t much, but I thought it might be a good idea regardless to get a list together and start adding to it every time I come across something that fits the bill. As of now, the list is fairly short. Here’s what I do have:
#1 – LiveOps – This is a company that offers very flexible scheduling, and a lot of people who are new to phone work from home get started here. It’s possible to schedule yourself in blocks of time as short as 30 minutes, and getting middle of the night hours may be possible since you are very much in control of your own schedule.
However, people who have worked for Live Ops frequently complain about low call volume. With LiveOps, you’re only getting paid if you’re on a call, so low call volume can be a major problem. This is an independent contractor position, US only.
#2 – Asurion – Asurion (who recently merged with NEW Corp.) hires people to work at home, primarily handling inbound calls from customers regarding wireless handset insurance claims, electronics repair facilitation or roadside assistance requests from wireless customers. They do have some overnight shifts available, but from what I’ve read you can’t really get in on these if you’re a new agent. So you may have to work for them for a while before you can start working overnight hours. Also, this is a company that requires a pretty hefty time commitment overall. They prefer you to work full-time hours. Currently Asurion only hires people based in the US for their work from home positions.
#3 – West at Home – Like LiveOps, West lets you set your own hours so it may be possible to work in the middle of the night for them. The amount you earn with West depends on which client you are handling calls for. Some are per minute, some are per call, and some are hourly rate. You will always be guaranteed at least whatever minimum wage is in your state. This is an advantage since some clients are only pay per minute of talk time. As I mentioned with LiveOps above, low call volume could really hurt your earnings in those cases, so it’s nice that West will guarantee you at least minimum wage no matter what. Also, West hires you as an employee, not an independent contractor. West hires in agents in the US only and may also be limited to certain states.
#4 – NexRep – NexRep is a home call center you can work for that operates 24/7, so it’s possible to work overnight here. You do have to commit to at least 15 hours per week and you can’t work less than 2 hours at a time. If you’re doing inbound calls, the pay will most likely be either commission only or per minute of talk time. I’ve read that the outbound positions are also commission only, but there may be a base pay, too. You work for NexRep as an independent contractor, not an employee. They only hire people who are in the US.
#5 – U-Haul – Occasionally U-Haul will have a work from home emergency roadside assistance position posted, and this one does have middle of the night hours available. U-Haul offers emergency roadside service 24 hours a day, 7 days per week. This one *may* require that you work at least part of the time in their contact center in Phoenix, AZ or possibly train there before working at home. I’ve found conflicting information on this, so if some of you happen to know, I’d appreciate some clarification. The job isn’t posted right now, so I can’t be sure. U-Haul has other work from home openings regularly, but these do not offer overnight hours. This is a US only employee position.
#6 – Transcom – Someone left a comment below stating that Cloud 10/Transcom has had some projects in the past where overnight hours are a possibility. This is a company that hires you as an employee and pays you hourly. Once your schedule is in place, it’s pretty much set, so it would be best if you could start off with overnight hours. Of course that may not be possible.
#7 – NexusOp – This company hires people to work from home as independent contractors doing sales – client retention. There is no set schedule and they operate 24/7, so you are free to schedule yourself for overnight shifts if that works best for you.
#8 – World Travel Holdings – World Travel Holdings offers a variety of different work at home positions in the travel and cruise industry. Some positions are sales and some are customer service. This company often has night shift available for their workers. Once you are done with the initial training, pay is pretty good.
#9 – HSN – The Home Shopping Network does offer overnight shifts to their home-based workers to handle the orders that come in during the night. Note that this is a location-based company so even though you work at home, you will have to live close to one of their offices.
#10 – Doctors on Demand – This is a company that often hires work at home customer support agents. They require that you have at least two years or more of past healthcare experience plus two years or more of call center/customer support experience. Because they are a 24/7 365 day a year operation, they do have night shifts available.
#11 – Ginger.io – This is a company that hires people with counseling/therapy experience to be “listeners” and talk to people who are calling needing to talk about their problems, etc. Note it is not a suicide or crisis hotline. You are paid $15 an hour and you can set your own schedule. Listeners are needed to work between the hours of 12 AM and 6 AM Pacific time.
Another Resource For Even More Flexible Jobs
FlexJobs is a work at home and flexible jobs site for job seekers. I’ve used it and been very impressed with the service they offer. It would be a great place to check for more late night work at home jobs since they make an effort to only post flexible jobs. Also, each lead is hand-picked so you don’t have to worry about applying for something scammy. It’s $15 monthly, but you can get 100 percent of your money back if you find their service is not helpful for you.disclosure for more information.
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