Aspire Lifestyles – Work From Home Brand Ambassadors & Concierges

by Anna T · 6 comments

in Customer Service, Other Phone Work, Phone Jobs, Sales, Typing & Clerical, Virtual Assisting

aspire lifestyles work at homeAspire Lifestyles is a company that used to be known as VIP Desk. They are currently hiring people to work from home as brand ambassadors and home-based concierges. Training for each position is coming up in June 2013, so I figured now is a great time to get some info out there in case any of you are interested in applying for either position.

Currently Aspire Lifestyles is only hiring people who are based in the US, but they do have sections for Canada and Europe so I’m assuming they anticipate having openings for people in these areas in the future.

The Brand Ambassador

Aspire Lifestyle’s brand ambassador does phone work that will involve customer support and also occasionally a little upselling. You refer their customers to pre-screened home-improvement contractors in their area and additionally schedule appointments for them. The hours are part-time, up to 34 per week, and they have several different shifts available, weekends/holidays required. Pay is $8.50 an hour plus commission. Paid training. This is a phone job requiring a quiet environment. You will need a high school diploma minimum, but they prefer if you’ve had some college as well, along with previous sales and customer service experience.

Also worth noting that this is not a “no land line” position, at least not to start with. You have to a land line that is not a cordless phone or a handset. Has to be corded. Also no wireless internet connection, and you must use a PC, no Mac. Sorry Mac people! I don’t know why so many wah companies won’t let you use them. I guess their software isn’t compatible or something.

More details on the Brand Ambassador position here.

The Home-Based Concierge

This position is a little more limited. They are only hiring in specific states and they have a longer list of requirements. Currently they need concierges in include: AL, AZ, CO, DE, FL, GA, IL, IN, KY, MD, MA, MI, MO, NH, NC, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI. What you are doing is helping Aspire Lifestyle’s customers via phone, email, and/or chat with their various requests regarding Dining, Entertainment, Travel, Sports and Recreation, Tourist and City, Household, Shopping, and Unusual Requests. This will involve research as well as a lot of customer interaction and possibly some outbound calling. You’ll have to commit to 34 hours per week, with weekend and holiday work required. Pay is anywhere from $11 to $13 per hour depending on your qualifications, and your training time is paid. You will also need to have some college under your belt, and a degree is actually preferred.

More details on the Home-Based Concierge position here.

Other Things

Working from home for Aspire Lifestyles also means you have to undergo a credit, criminal, and employee reference security check. Also want to point out that even though the requirements say you need a corded land line, it does say at the bottom of the post that within 60 days of work, you will be required to switch to Voip.

As always, I checked around for feedback on Aspire Lifestyles, but there isn’t anything yet. The company is the result of a merger between VIP Desk, International SOS, and another company called EMSM. The merger took place earlier this year. For what it’s worth, feedback on VIP Desk from former home-based workers has always been somewhat mixed. I guess we will just have to wait and see how things pan out as a result of this merger.

You can visit the Aspire Lifestyles website and see what other openings are available.


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{ 6 comments… read them below or add one }

1 Ashlee May 21, 2013 at 4:40 pm

I was loving this SO much until I read about the no Mac part! Bummer! Do you know of similar companies that allow macs? And hopefully some that allow google voice instead of a landline? I can get a landline id just rather not since we move often. I’m going to keep digging around on your site though! It’s fabulous! Thanks so much for doing all the amazing leg work to help people find these jobs and gigs!!


2 Anna T May 21, 2013 at 5:37 pm

Hi Ashlee, so glad you like the site! Here is a big list of companies that do not require a land line phone –

I will have to do a little research though to find ones that are Mac-friendly. It does seem that most of the companies, at least the ones for customer service work, make you use software that isn’t Mac compatible. But I will check around for you and let you know what I find.


3 Anna T May 21, 2013 at 5:40 pm

Actually, I just thought of one that’s really obvious! Did you know you can work at home for Apple?

Only problem is though that you do need a land line, but this is supposed to be such a good job, based on what everyone says, that getting a land line might be worth it.


4 Sara July 10, 2013 at 6:21 pm

I was hired here and trained at the end of June. I was not impressed with the training, nor was I comfortable with the company that I was representing. It was not worth the pay in my opinion and I didn’t like the business practice of the line I represented.


5 January 13, 2014 at 9:09 am

Sara, can I ask specifically what you felt wasn’t worth the pay before I further consider applying?


6 Debbie August 7, 2014 at 7:14 pm

It is important to note that Aspire Lifestyles and VIPdesk Connect are different businesses. Although they used to be VIPdesk, after the split, Aspire Lifestyles is solely focused on providing Concierge Services, where VIPdesk Connect provides customer service for companies.

Click here for more info:


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