Update 1/19/15 – It appears this company is no longer operating.
G5 Live is one more company you can work for if you are looking for a chat job from home. I will say right off that this is just extra money (or extra change at that) based on the reviews I’ve read from others, and if you apply I would definitely recommend having another non-phone job you can do on the side because this company won’t pay all your bills. You work for this company as an independent contractor, not an employee.
What kind of company is G5 Live? They offer live chat software for various companies as well as chat operators (which is where you come in, doing the chat work from home). They have been in existence since 2008.
What do you do for G5 Live? This is a customer service job similar to what you would do for many other companies that only offer phone work. You chat with the customers of G5 Live’s clients and answer their questions. They also hire sales chat agents.
How much do they pay? The money is not fantastic. Actually, it would be OK if they had a lot of chat volume but word is that they don’t. As a chat operator, you earn 25 cents per chat you do. Apparently they also offer performance bonuses and other additional rewards to go along with this rate. G5 Live used to have a minimum cashout threshold of $20, but now you can get paid no matter how much you have in your account. You can get your money once a month via check or Paypal.
What are the required hours? G5 Live schedules you in eight hour shifts, so you do have to sit there for a long time, waiting for chats to come in. This is why it would be a good idea to have another non-phone job you could do when you aren’t getting any chats because from what I’ve read you are not likely to make minimum wage here since the chat volume isn’t high enough.
What do other people say? I’ve done a lot of digging and while there are plenty of people who reported being paid, many of these same people said not to bother with G5 Live because you don’t make enough money for it to be worth it. In the past, the cashout threshold was $20 and it would take people a long time to ever get there and most would give up before they did. Apparently now the cashout threshold is gone so you wouldn’t have to wait till you had $20 to get whatever money you do earn.
My Thoughts Most of the time when so many people say “don’t bother,” I don’t even list the opportunity on my site. But non-phone chat jobs that are not adult-oriented like this one are in high demand and even though the money isn’t good, there’s a chance someone out there may enjoy it for a few bucks here and there on top of whatever else they do from home. It would be great if, at some point in the future, things changed and it became a good opportunity. I don’t know if that will ever happen. For now, I would just look at this as extra cash (maybe even extra change from what I’ve read). If you really need a chat job but don’t want to try this company, there are some other options. I have a list of all the companies I’m aware of that hire for chat on this page in my directory.
How do you apply? To sign up, just visit the careers page for details on how to send your resume to the company. I would love it if you’d share your own experience working for this company if you have it in the comments. Your experience (good or bad) may help others decide if this is worth it or not.