If you’re looking for a chat-based non-phone job from home, you might want to check out Needle. This is a newer company that I actually found out about a few months ago when I was browsing around on the Work Place Like Home forum. However, at that time the details were sketchy and I held off writing anything about it because I didn’t really understand what was involved.
I do have some more details now thanks to someone over at Needle posting looking for workers at WAHM. So if this interests you, now would be a good time to apply. It does appear that they currently just have openings for people in the US, but you may still be able to complete the application process if you are from other parts of the world in the event they have anything for your area in the future.
How it Works
As a Needle sales chat agent, you chat with customers, helping them find the right products to buy. From what I gather, it’s kind of a sales position so it does help if you’ve had some background in sales. However, they will still consider you even if you don’t.
Pay
Your paid hourly at a rate of $10 an hour. Payment is via Paypal once a week and the pay period runs from Sunday to Saturday.You are also given points that you can redeem for merchandise in addition to being paid.
When you work for Needle, you are doing so as an independent contractor.
Hours
The application wants to know how much or little you could work each week, but there are no requirements listed. You can plainly see from the “Welcome” page that you can set your own schedule, so if that is the case it would be very flexible work!
Because you can set your own schedule, you might occasionally be in a position where you are fighting for available hours with other Needlers. Needle will also let you log on and work whenever, which is good for you if there is ever any overflow work.
The Application Process
You have to fill out a long form that asks a lot of questions. After doing that, you should receive an email letting you know that your application is “in review” and that you’ll be contacted if they think you’re a good fit for a brand they have an opening for. If you are, they’ll set up an online interview that will be done during a chat session.
Needle encourages you to complete their online typing proficiency test and take the tour of the Needle Console while you wait. There’s some training videos and other things you’ll need to watch once you’re logged in.
Sign Up
If you would like to go ahead and sign up, Needle currently has openings for the Overstock brand. You can also get registered directly for the site here in hopes that they might match you with whatever other campaigns they have.









{ 13 comments… read them below or add one }
Thanks for putting this together! I am so excited to see a true potential for fair-wages in a chat job and love that it is even flexible hours!! PERFECT for so many!
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Chat jobs are always highly sought after. Thanks for sharing, Anna!
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Just signed up an have an interview! Thanks for the share, and wish me luck!
That’s awesome! Good luck Jeremy!
Thanks Anna!
Jeremy Green recently posted..Anderson Silva vs. Stephan Bonnar Video Preview
I signed up for the Overstock position today and received an email back a few hours later for an interview (tomorrow morning). Thanks for all your hard work!
That is wonderful news! Good luck Jennifer, hope it goes well.
Thanks for the post! I took and passed the interview for the Norton job!
Congratulations Matthew! I’m glad to hear you got in!
Thanks for posting this. Does anyone know if the interview is via skype or instant chat messenger?
I have the same question as K.P. How is the interview conducted?
To answer you and KP, I think I read on the WPLH forum that the interview is conducted via a chat session, so you shouldn’t have to get on the phone or anything like that.
Does anyone know if Needle is still hiring Sales Chat Agents? Thanks!
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