I wrote an article several months ago about becoming a community moderator. These jobs are attractive to many because they are non-phone. If you have experience posting on forums or are familiar with online communities/social media management, you might enjoy a job like this. Your chances of landing a community moderator job are also much better if you’ve ever done any moderating before.
Since I wrote that first post that is kind of just an overview on what that sort of position entails as well as how you can find those kinds of jobs, I discovered a few companies that actually hire moderators fairly regularly. These companies act as the middle man, providing moderators they’ve hired to their clients who need them. A few of these companies don’t even require previous moderation experience to get started because they will train you.
LiveWorld hires moderators to work part-time from home. You do not have to have past moderation experience, although having it would be a plus. They have training you can go through before you start working. Some things you might do as a moderator for LiveWorld includes “Sweeping of client content, which can include Facebook Wall posts and comments, message boards, chat boards, user groups, blog entries, videos, pictures, or audio files on either LiveWorld or client platforms.” All moderators must be fluent in English, and they are always looking for people who are bilingual as well.
This company is based out of the UK, but they do additionally hire work at home moderators from the US on a freelance basis. They are currently only accepting applicants with moderation experience. Details on applying are here on their jobs page. I have done lots of digging and unfortunately can’t find a ton of details about eModeration.
ICUC is based out of Canada, but they also hire within the U.S. ICUC handles moderation for lots of major companies, including Chevron, Bass Pro, Starbucks, and more. Their workers, from what I’ve seen online, absolutely love the job! I don’t have any information on pay, but the wage is supposedly fair. The work is all done in shifts. They do not appear to be hiring as of the date of this blog post, but keep tabs on this page or their Facebook page to check for job openings at ICUC.
Do you have experience with these companies or know of any others like them? Please share!
{ 2 comments… read them below or add one }
Hi Anna
Thanks for the coverage of eModeration in your article. You can find out more about our organisation at our website http://www.emoderation.com or more about the daily tasks of a moderator by reading The Guardian article here http://www.guardian.co.uk/money/2012/feb/03/a-working-life-website-moderator. We have, however, recently changed our policies where hiring, and unless we are in particular need of a certain language, we don’t employ inexperienced moderators. I just thought it better to state this here rather than waste anyone’s time applying.
Yours,
Tia Fisher (eModeration Marketing Manager)
Thanks for stopping by and for the additional information, Tia! I really appreciate it!