Here is one more company that might hire you over the Valentine’s Day holiday to take flower orders and help customers — Teleflora. Two other companies you might also want to check out are Blooms Today and 1-800-Flowers. I believe there are people who work from home for Teleflora year round, but this review focuses on the seasonal positions. The busy, flower-ordering seasons for Teleflora are Valentine’s Day, Easter, Mother’s Day, and Christmas.
How much does Teleflora pay?
Once you are hired and have completed your training, you’ll earn between $8 and $11 an hour plus commission. The training you go through before starting the job will last for approximately 16 hours and you will be paid for this too, but only whatever your state’s minimum wage is.
What are the requirements to apply?
You must be legally eligible to work in the US and have a high school diploma or equivalent. They prefer if you’ve done customer service work over the phone before, but it’s not a requirement. You also need to be computer literate, a good multi-tasker, and be able to work well with no supervision. A pleasant phone demeanor with the ability to handle customer conflict and troubleshoot issues is also a must. You will also have to submit to a background check before you are hired, and of course being able to provide a quiet background while you work is an absolute necessity.
What are the technical requirements?
Before you start training:
- Computer must be ‘hard-wired’ to modem or router, no wireless connections.
- Corded Telephone headset with noise-canceling microphone that plugs into a corded landline telephone for production calls. Mute button and volume control required either on headset or phone (here’s a list of good headsets to consider).
Before actually beginning work:
- High Speed Internet: DSL or Cable (no wireless or satellite ISPs allowed)
- Analog landline phone line (No cell phones, digital or VoIP, some cable companies ok)
- Teleflora supports Windows XP, Windows Vista Basic, Windows Vista Premium/Business/Ultimate, and Windows 7.
- In addition 2 GB RAM is required.
What is scheduling like with Teleflora?
Your schedule may not always be the same week to week. You most definitely will have to work holidays if one falls on a regular scheduled work day seeing as how that is when Teleflora is busiest.
What is the feedback on Teleflora?
I have not found anything negative so far about the work from home customer service rep positions with Teleflora. People do seem to like the work and there are also many who seem very excited about the prospect of being hired for the seasonal positions. I think that there are some people who are hired to work on a temporary basis that end up working for Teleflora for longer than originally scheduled.
How do you apply?
To go ahead and start your application process, you’ll need to go here and submit your resume. You may get to take an assessment test and if you pass that, they will probably contact you to submit to the background check. Good luck if you decide to go for this! If you’re hired (or if you’ve ever worked for this company) I would love if you’d share your experience in the comments below.
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