Asurion is the company that many people call when they’re having mini-emergencies. You know … car broke down, need a tow truck or some type of rescue. Cell phone suddenly lost or destroyed, contacts gone for good. Computer completely crashed in the middle of something important. When these things happen, a lot of people call Asurion to help. And guess what? You can be the person on the other end of the line, coming to the rescue of others while working in the comfort of your very own home.
How much does Asurion pay?
The pay at Asurion starts off at around $9 per hour. This is about the same as most other phone jobs at home. Also, I’m reading that you can get lots of overtime here, so that is great!
Who can apply?
You must be based out of the U.S. In addition to that, Asurion only hires people in certain areas of the U.S. This changes from time to time, so I suggest you check this page to see if they need anyone near where you live.
Do you need any special qualifications to be eligible?
You just need either a high school diploma or GED equivalent. Previous customer service experience is also a plus, but if you haven’t had it, don’t worry, you’ve still got a shot. They will train you, and another plus is that the training is paid.
What about benefits?
Asurion offers benefits!! You are hired by them as an employee, not an Independent Contractor. So you can get medical insurance, dental, vision, 401K, life, employee assistance plans, you name it.
Training is paid, and from what I’ve researched, it only happens at certain times. Not exactly ongoing. So if you are hired, you might have to wait until the next training period occurs before you can start learning how to actually do the job.
How is the schedule?
Because people have emergencies at varying times throughout the day and night, there are a lot of different times you might be working. After you are hired, your trainer will go over your schedule with you. Weekend work and working six days a week instead of five is pretty common. This might not be the job for you if you don’t want to work that much.
What about technical requirements?
PC only. You also need DSL/Broadband internet with a hard-wired landline. You also need to get a headset that you can plug into a USB outlet. Asurion does not want background noise, and again this is typical with most customer service jobs at home.
What do people say?
I read some threads on the Work Place Like Home forum where lots of people claimed to love Asurion. They said the training was wonderful, the trainers were helpful and informative, and they loved the work because it’s so rewarding to feel like you helped someone through an emergency. I didn’t really read any complaints on that forum about working for Asurion. However, there are some reviews here on Asurion at Glass Door that you should read over. There are some employees who aren’t all that happy with things. One complaint I keep seeing is lack of flexibility with scheduling. It’s best to get all sides before applying to something.
How can you apply?
You can apply by going here. If they contact you and you are hired, please come back to this site and post below about your experience. I strongly encourage you to read through the comments below before applying. I’ve had some amazing readers come back already and post about their experiences. Extremely valuable information has been posted down there that you should for sure read if you think this may be the job for you!